SpringfieldILRecruiter Since 2001
the smart solution for Springfield jobs

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote

Company: Intuit
Location: Springfield
Posted on: September 11, 2019

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities


  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions


    Qualifications


    • This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation for Individual Federal and State tax returns for TurboTax Customers
    • Help customers as they work on their tax return with tax advice, return preparation (including signature as needed), product/software inquiries, and tax calculations
    • Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax questions and preparation of returns. High quality interactions with customers utilizing strong written and verbal skills as well as deep customer empathy
    • Tax returns prepared, signed and delivered to customer
    • Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
    • Document customer interactions
    • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Springfield , Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote, Sales , Springfield, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Branch Sales & Service Representative (MLO) Teller/Personal Banker
Description: Position Overview br br At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. (more...)
Company: PNC Financial Services Group
Location: Champaign
Posted on: 09/22/2019

Licensed Medicare Insurance Agent - Free, qualified, inbound leads
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans (more...)
Company: Assurance Wireless
Location: Saint Charles
Posted on: 09/22/2019

Customer Service Representative (Multi Branch Support)
Description: Supports the branch manager in the daily operation of the branch office. Duties and Responsibilities: ul li Provides courteous customer service li Solicits for new or renewed customer business (more...)
Company: Security Finance Corporation of Spartanburg
Location: Springfield
Posted on: 09/22/2019


Sales Associate - Seasonal
Description: Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. (more...)
Company: Kohls
Location: Springfield
Posted on: 09/22/2019

Licensed Medicare Insurance Agent - 100% autonomy, work when & where you want, free leads
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance Wireless
Location: Saint Louis
Posted on: 09/22/2019

Licensed Medicare Agent - $1000 sign on bonus
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance Wireless
Location: Saint Louis
Posted on: 09/22/2019

Customer Service Representative Bilingual Spanish/English 2nd Shift - Securepak - St. Louis, MO
Description: DESCRIPTION br br br br Customer Service Representative - Bilingual Spanish/English br Keefe Group St. Louis, MO br Full-time br br Keefe Group is the nation s leading supplier of food, (more...)
Company: Keefe Group, LLC
Location: Saint Louis
Posted on: 09/22/2019

Sales Rep / Outside Sales / Account Executive
Description: Employer Name: SpiderID: Location: Springfield, Illinois Date Posted: 9/9/2019 Wage: Negotiable Category: Building Trades/Construction Job Code: ER -1208 Job Description: For more than 85 (more...)
Company: TMX The Terminix Intl Co LP
Location: Springfield
Posted on: 09/22/2019

Licensed Medicare Insurance Agent - Earn before, during, AND after AEP
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance Wireless
Location: Saint Louis
Posted on: 09/22/2019

Licensed Medicare Insurance Agent - Have the best AEP of your career
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans (more...)
Company: Assurance Wireless
Location: Saint Louis
Posted on: 09/22/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Springfield RSS job feeds