Virtual Support Agent
Company: ECS Virtual Support, LLC
Posted on: January 27, 2023
Join ECS as a Virtual Customer Support Agent. These positions
are truly customer service, in a virtual setting. - We are a full
service customer support company, that handles any and all of your
needs. We do it in a virtual setting which allows infinite reach
and capabilities from a customer support perceptive. Our virtual
agents are true professionals, with relatable personalities, and a
"bend-over-backwards for you" mentality. -If you are also looking
for a family oriented, professional work from environment - this is
the place for you. We are always looking to expand our virtual
family and looking for great people like you. We offer flexible
hours, 100% autonomy, all in the comfort of your home. As long as
you have a home office set up.
These positions pay $10/hour starting + bonuses/incentives
available based on performance, hours worked and customer
satisfaction. -All hours/shifts available (Days, Evenings, Nights,
weekends, and OT) you choose your own hours as long as you - work a
minimum of 40 hours per week.
1. Seeking experienced customer service, call center, virtual
support reps, administrative professionals interested in
customer satisfaction & administrative working from home.
2. If you like guiding and helping others find answers, then we
could definitely use your help as a virtual support
professional working from your home. This is a third party 1099
3. It involves using your home computer and remotely answering
inbound phone and/or video calls and live chats over the
internet from your home office to assist individuals with customer
related support questions as they have issues..
4. Training and Certification start in a few weeks with a variety
of times available during the day and evening that may fit
5. Other opportunities to service are also available to choose from
based on your strengths and preferences.
--- 6+ months of customer service and/or administrative experience
(call center or phone support experience preferred).
--- Must have and/or be willing to put together a home office
setting in your home (or an area where you can turn into
home office with a computer/laptop, internet connection to the
wall/router, and headset hook ups).
--- High level of professionalism and phone adequate for business
--- Excellent typing, communication and computer skills.
--- Must be available to work overtime and/or weekends if
--- Must be willing to submit to a standard background check, drug
test, technology check and voice assessments.
--- CPU i5 (or equivalent), i7 recommended, No Atom, Celeron,
Pentium, Opteron processors.
--- Internet Download Speed 5Mbs down speed minimum.
--- Internet Upload Speed 3Mbs up speed minimum.
--- Network Latency Max 250 MS latency max.
--- OS Win 8.1 (64bit), Win 10 (64bit).
--- RAM 4GB minimum, 8GB recommended.
--- Must have a home office set up and ethernet cord you can
connect to your computer.
--- Chromebooks, ipads or similar devices are not acceptable. Must
be a desktop or laptop connected to a nearby router or
wall for firewall/security purposes.
Keywords: ECS Virtual Support, LLC, Springfield , Virtual Support Agent, Sales , Alton, Illinois
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