Party City Team Member (Sales Associate)
Company: Party City Corporation
Location: Fairview Heights
Posted on: June 24, 2022
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Job Description:
COME JOIN THE PARTY At PCHI, we create joy for our customers by
making it easy to create unforgettable memories. We are Customer
Obsessed. Our Team Members lead by example and possess the energy
and enthusiasm to match our customers excitement while providing an
exceptional shopping experience. We are knowledgeable about our
products and services because we have the broadest and best
selection of party goods in the industry. We ensure we are in-stock
and easy to shop. We inspire our customers with exciting concepts,
themes, ideas and provide everything they need to bring their party
to life. At PCHI, our promise is Customer First, People Matter, It
Can Be Done and Celebrate! We live our brand every day and love to
party! CUSTOMER-FIRST! (BRING OUR SERVICE MODEL TO LIFE: FRIENDLY,
EASY, ACCURATE) You are responsible for executing best in class
sales and service strategies. Team Members provide exceptional
customer service behaviors delivered to our customers and are
accountable to putting the customer first in everything they do.
Teams Members provide value to our guest by delivering a customer
friendly in-store and curbside shopping experience You will
leverage technology to enhance the customer service experience for
our internal and external customers. You will possess an "It can be
done" attitude, when it comes to overcoming obstacles and bringing
joy to our customers. Team Members are responsible for being part
of a Team that delivers on sales, profit, and service targets, as
well as delivering on all key Balloon & Omni strategies. WHAT DO
YOU BRING TO THE PARTY? Do you possess prior retail management
experience? Can you lead a team in a dynamic and fast-paced
environment? Are you obsessed with ensuring that your customers are
beyond satisfied? Are you adaptable and able to manage change daily
through your team? Do you possess strong communication skills and
the ability to build relationships with your staff and customers?
RESULTS MATTER! Team Members will master all Balloon & OMNI channel
service platforms, including in-store pickup, delivery, curbside
pickup, and others. You will manage and plan the daily and weekly
workload to deliver on store sales goals and customer engagement.
You will assist the Store Team Leader and Leads in supporting
onboarding and mentoring to new Team Members. You will continuously
role model behaviors connected to Friendly, Easy and Accurate and
support other team members on delivering on our Service Model. Team
Members are expected to work a schedule that aligns to customer and
business needs (this includes early morning, evening, overnight
shifts, and weekends). Team Members are responsible for supporting
an environment that promotes engagement. PARTY PERKS AND REWARD
Competitive salary Fun working environment Generous associate
discount Lifestyle benefits A newly hired employee's rate of pay is
determined based on their knowledge, skills and experiences
required to perform the role. Pay rates are determined by the
hiring manager utilizing salary ranges. This position has a
starting pay rate of $12.00/hour with the opportunity to increase
to $15.36/hour based on the individual applicant's experience and
qualifications. Any exceptions require guidance from next level
management or Human Resources. Part-Time Employees are offered a
retail discount and are eligible to elect the company's lifestyle
benefits which include critical-illness and accident insurance, as
well as pet coverage, ID theft protection and legal services.
Part-Time Employees may also be eligible for 401k participation if
certain criteria are met. Job Requirements: PHYSICAL REQUIREMENTS
The replenishment process will require you to lift, push and pull
up to 25lbs daily. Cleaning, store recovery, setting plan-o-grams
and endcap maintenance is required. Climbing ladders is required to
re-stock and obtain merchandise for our customers. Ringing
transactions on a register is required. Utilization of our helium
system to fulfill customer orders is required.
Keywords: Party City Corporation, Springfield , Party City Team Member (Sales Associate), Sales , Fairview Heights, Illinois
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