Customer Service Representative
Company: Clement Auto Group
Posted on: May 17, 2022
Job Description Do you have a passion for helping people and
learning the newest automotive technologies? This is a great
opportunity to break into an exciting and lucrative career in the
automotive industry We are seeking committed and hard-working
candidates to join our exceptional business development team. As a
Customer Service, you will be the first point of contact for people
who inquire online about purchasing a vehicle. You will provide
assistance to questions they may have and set up appointments with
potential buyers to start their road to their next vehicle
purchase. Applicants with Hospitality/ Call Center sales experience
backgrounds excel in this role. At Clement Auto Group, we believe
that the foundation of success starts with the quality of its
people. Therefore, we believe that people are our greatest asset
and we are looking for candidates who thrive in a fast-paced
environment. We focus on developing and escalating the brightest
stars to ensure future success. Compensation Competitive Pay Plan
Benefits Medical Vision Dental 401(k) Paid Time off Paid Holidays
Company Discount on Services Tasks and Responsibilities Make
outbound calls daily/able to sit for long periods at a time.
Execute an inbound and outbound phone script to build rapport and
set sales appointments. Input/maintain information captured during
phone calls into a CRM (customer relationship management) software.
Keeping track of your daily calls, emails and appointments.
Obtaining minimum call metrics and other KPIs ( Key Performance
Indicators ). Handle and provide rebuttals to customer objections.
Organize workflow to meet department time-frames. Direct sales
questions to sales management. Communicate and coordinate with
internal departments. Quantify daily tasks into comprehensive
recaps. Other duties as assigned. Position requires flexibility,
including the ability to work nights, weekends, and holidays.
Education and Experience Prior sales experience is a plus Call
Center experience a plus Knowledge of basic computer functions &
typing Knowledge of customer service principles and practices Car
dealership experience a plus, but not required Equal Employment
Opportunity We are an Equal Opportunity Employer (EOE). Qualified
applicants are considered for employment without regard to age,
race, color, religion, sex, national origin, sexual orientation,
disability, or veteran status.
Keywords: Clement Auto Group, Springfield , Customer Service Representative, Sales , Bridgeton, Illinois
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