SpringfieldILRecruiter Since 2001
the smart solution for Springfield jobs

Customer Service Representative

Company: Modivcare
Location: Saint Ann
Posted on: April 10, 2021

Job Description:

Are
you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! ModivCare is looking for optimistic and outgoing individuals to join the team as Customer Service Representatives (CSRs). In this role, you will play a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. If you are highly detail-oriented and thrive in a social atmosphere, we encourage you to apply. Take a step towards furthering your career by joining the ModivCare team! ESSENTIAL JOB FUNCTIONS Receives and documents customer concerns while ensuring all relevant information is correctAdheres to and ensures all company policies and procedures
Maintains an acceptable attendance and tardiness recordEnsures accurate trip data inputDemonstrates personal commitment to producing high quality workRefers unresolved customer grievances to designated department for further investigation and resolution POSITION QUALIFICATIONS Education High School Graduate or General Education Degree (GED) Skills & Experience 6+ months contact center experience OR customer service experience with heavy phone volume and data entry preferredAbility to read, write, and understand English fluentlyAbility to accurately type 35wpm or moreAbility to answer a high volume of calls up to 100+ calls per day We value our team members and realize the importance of benefits for you and your family. ModivCare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insuranceEmployer Paid Basic Life Insurance and AD&DVoluntary Life Insurance (Employee/Spouse/Child)Health Care and Dependent Care Flexible Spending AccountsPre-Tax and Post --Tax Commuter and Parking Benefits401(k) Retirement Savings Plan with Company MatchPaid Time OffPaid Parental LeaveShort-Term and Long-Term DisabilityTuition ReimbursementEmployee Discounts (retail, hotel, food, restaurants, car rental and much more!!) ModivCare is an equal opportunity employer.
PandoLogic.Category: Customer Service, Keywords: Customer Service Representative

Keywords: Modivcare, Springfield , Customer Service Representative, Sales , Saint Ann, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Border Patrol Agent
Description: Find your calling. Protect your country. Apply now. Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to
Company: U.S. Customs and Border Protection
Location: Ballwin
Posted on: 04/15/2021

Customer Service Representative
Description: Are you passionate about making a difference in people's lives Do you enjoy working in a service-oriented industry If so, this opportunity may be the right fit for you ModivCare is looking for optimistic (more...)
Company: LogistiCare
Location: Saint Louis
Posted on: 04/15/2021

Licensed Medicare Insurance Agent - Massive Marketing Spend to Generate Leads for You
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Columbia
Posted on: 04/15/2021


Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Jerseyville
Posted on: 04/15/2021

Licensed Medicare Insurance Agent - Super Fast Insurance Commissions
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Jerseyville
Posted on: 04/15/2021

Sales Representative
Description: Are you looking to work for the best in the business Currently, we are the fastest growing acrylic bath remodeler in the United States. Do you want to make 6 figures a year br br Creating a fresh (more...)
Company: Bath Planet
Location: Saint Louis
Posted on: 04/15/2021

Multi-Tenant Sales Representative
Description: At A Glance Full-time outside territory sales role focused on selling Spectrum's core products and building relationships with leasing managers within apartment complexes and gated communities. br (more...)
Company: SPECTRUM
Location: Saint Louis
Posted on: 04/15/2021

Licensed Medicare Insurance Agent - Work from home, Great Sales Opportunity
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Saint Louis
Posted on: 04/15/2021

Recruiter - Sales
Description: Changing lives....Enhancing careers....Impacting business Three compelling reasons for choosing a career in executive recruitment. As a Search Consultant with Westport One - MRINetwork, one of the world's (more...)
Company: Westport One
Location: Saint Louis
Posted on: 04/15/2021

Outside Sales Specialist - Medical
Description: Accordance Search Group is looking for an Outside Medical Sales Specialist to join our growing organization This is an opportunity to gain experience
Company: Accordance Search Group
Location: Saint Louis
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Springfield RSS job feeds