Insurance Sales Agent
Company: Acceptance Insurance
Location: Alton
Posted on: April 10, 2021
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Job Description:
As a Team Member at Acceptance Insurance, you will be part of a
growing organization that continues to evolve and positively
impacts the lives of our team members and customers. We are looking
for team members that engage - who take responsibility for
themselves and take care of their customers and colleagues. Ideal
candidates can compose themselves under pressure, have a "make It
right" mindset, and focus their energies on solving problems. This
means you'll be supported by a team with all these qualities, too.
If this sounds like the kind of team you'd like to join, we want to
hear from you! ? Acceptance Insurance offers a full line of
benefits including: Health Insurance, Dental, Vision, Paid
Vacation, Disability Insurance and Employer Matching 401(k)
Program. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are
considered for position and are evaluated without regard to mental
or physical disability, race, religion, sexual orientation, color,
gender, national origin, age, marital status, military or veteran
status or any other protected local, state or federal status
unrelated to the performance of the work involved. The Insurance
Sales Agent is responsible for successfully executing the sales
process and regularly engages sales building activities that drive
the overall revenue of the Agency. This position shares the
responsibility with the Managing Agent for the sale of insurance
products and handling customer contacts received either by
telephone, email, mail, fax or face-to-face in the retail location.
The team member will process quality customer applications,
endorsements, payments, and related customer inquiries. The team
member will also perform marketing activity outside the office to
increase sales. Responsibilities: --- Assess the customer needs and
advise clients on insurance coverage and personal protection
options following Acceptance's G.U.E.S.T. standards.--- Provide
quality quotations, pricing, and required information to new
prospects and completes the sales process for each customer per
company policy and procedure.--- Maintain strong knowledge of all
products, pricing, and policy features available for sale.---
Complete and maintain training for all products offered by
Acceptance (i.e. auto, roadside, hospital indemnity, motorcycle,
commercial and home/renters, etc.) and other insurance companies
for which they are appointed,--- Develop and maintain relationships
with business partners around the community and perform outside
marketing activities to drive new customers.--- Prepare quotations
on customer change requests to their current policies.--- Receive
and respond to all customer inquiries and complaints. Request any
missing or required information from customers and follow up for
that information.--- Maintain knowledge of industry competitors and
provide critical market feedback to leadership regarding local
competition and service needs.--- Conduct daily customer payment
reminder calls.--- Follow-up routinely with customers on all open
or unresolved issues including calling lapsed policy and policy
renewal customers.--- Answer the telephone in a prompt,
professional and courteous manner.--- Take / receive customer
payments in office and over the phone.--- Report any and all
conditions affecting customer satisfaction.--- Maintain appropriate
records including, but not limited to; all time worked, reporting
of sales activities, other reporting as required.--- Scan and send
required documents daily.--- Assist in the daily
cleaning/maintenance of the location according to Acceptance
standards of operation.--- Performs other duties as assigned by
management. Qualifications: --- Six months or more of prior
experience in a sales related field, required--- High School
diploma or GED required--- Four-year college degree preferred---
Must have a valid driver's license--- Must be able to provide proof
of automobile insurance--- P&C and/or Life license required
Knowledge, Skills & Abilities: --- Above average communication
skills in order to represent the company in a professional manner
and communicate effectively with potential customers.---
Preferences towards taking charge of a situation, takes initiative,
are persuasive and can influence a positive outcome.--- Are
confident of their own abilities.--- Proven ability to manage
personal emotions and avoid negative responses to frustrations and
annoyances.--- Ability to effectively present information and
respond to questions.--- Ability to solve practical problems and
deal with situations where limited standardization exists.--- Skill
and ability to use and operate a keyboard, computer, fax machine,
scanner and copier.--- Knowledge of Microsoft Word and Microsoft
Excel is preferred.--- An insurance license is required to work in
this position. Acceptance Insurance pays 100% of the cost to obtain
your license upon joining the company. The successful candidate
must possess the ability to obtain and retain a Property & Casualty
insurance license.
Keywords: Acceptance Insurance, Springfield , Insurance Sales Agent, Sales , Alton, Illinois
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