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Sales Engineer III, National Accounts - Spectrum Enterprise

Location: Valley Park
Posted on: February 25, 2021

Job Description:

At a glance:

Are you talented in evaluating client networking requirements and recommending solutions for their complex business needs? Can you commit to an advanced technical sales position guiding national accounts through the selection of voice, data, cloud and video services? Do you desire a competitive salary with lucrative benefits and a focus on professional development?Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.


As an experienced and client-centric Sales Engineer, you focus on simplifying the growing complex technology and communication needs of national enterprise accounts. You excel at evaluating client networking requirements and engineering strategic solutions to cost-effectively meet their needs today and in the future. Through your expertise and understanding of each client's needs, you outline combinations of data, voice, cloud and video services.

You have strong persuasive writing abilities that showcase our innovative and efficient networking services within a proposal. You are passionate about educating clients through presentations and motivating them to share in your enthusiasm for our products. You possess a keen ability to identify roadblocks and overcome obstacles to ensure a smooth installation and integration process for clients. You thrive in an office environment and feel comfortable traveling to support sales nationwide. You report directly to the Manager of National Sales Accounts for goals, guidance and assistance.

Position benefits:
Competitive salary.Health, vision and dental insurance.100% company match 401(k) up to 6%.Company funded retirement accumulation plan for an additional 3%.Education assistance.Pretax childcare spending account.Paid holidays, vacation days, personal days and sick days.Employee discount on spectrum services where available.What you will do:
Be an effective member of the sales team by supporting all technical aspects to achieve monthly sales and revenue goals.Consult with National Account, Major Account or Strategic Account teams to understand the client network environment.Identify and highlight client improvement areas by performing a needs analysis and status evaluation of the current network.Drive the sales process by designing cost-effective voice, video or data service networking using a deep understanding of communication requirements and working with teams to present robust technical sales proposals.Develop winning solutions by collaborating with other equipment or service providers, including Spectrum Enterprise Network Engineering and System Engineering.Guide client sales by explaining benefits and minimizing perceived risk while being mindful of opportunities for selling additional services.Encourage long-term client support by serving as a consultative resource to existing clients for information, service support or other needs.Improve sales across the department through mentorship and training of less experienced sales engineers.Continuously improve product offerings by researching industry knowledge and emerging technology trends.Perform additional duties related to the position as assigned.Required keys for success:
Five or more years of network engineering, administrator, network sales engineering or major accounts experience.Five or more years of experience designing internet protocol (IP) networks, such as optical transport technologies, like coarse wavelength division multiplexing (CWDM), dense wavelength division multiplexing (DWDM), wavelengths and frame relay or asynchronous transfer mode (ATM) networks.Understanding of telephone network design and service delivery, including voice over internet protocol (VoIP).Knowledgeable of reference frequency (RF) system to include wireless data transport technologies.Advanced knowledge of IP routing protocols, such as border gateway protocol (BGP), intermediate system to intermediate system (ISIS), open shortest path first (OSPF), radio interface protocol version two (RIPv2) and enhanced interior gateway routing protocol (EIGRP).In-depth understanding of network design principles, such as virtual LAN area network (VLAN) implementation, sub-netting, spanning tree, VLAN trunking and inter-VLAN routing.Familiar with Layer 2 and Layer 3 MPLS technology and TDM services.Experience with time division multiplexing (TDM) services, including T1/E1, T3/E3, operator carrier exchange (OC-x) circuits and frame relay.Conversant on carrier and multiple system operator (MSO) interconnections, Central Office collocation and interconnection and facilitating Network Operations Center (NOC) to NOC relationships.Deadline-driven with the ability to multi-task and manage change.Ability to efficiently conduct consultative analysis and provide recommendations.Expert in troubleshooting and issue resolution with the ability to develop concise costing models using Excel.Familiar with Spectrum Enterprise product suite.Valid driver's license, a safe driving record and availability to travel.Proficient in Microsoft Word, Excel, PowerPoint and Outlook. Effective written and spoken English communication skills with all levels of an organization.Your education:
Bachelor's degree in engineering, computer science or a related field (required).Cisco Certified Design Associate (CCDA) or Cisco Certified Network Associate (CCNA) (required).Cisco Certified Network Professional (CCNP) (preferred).Metro Ethernet Forum Carrier Ethernet Certified Professional 2.0 (MEF-CECP) (preferred).

For more information on Spectrum's benefits, please click .

Keywords: SPECTRUM, Springfield , Sales Engineer III, National Accounts - Spectrum Enterprise, Sales , Valley Park, Illinois

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