Lab Services Technician
Company: Memorial Health
Location: Springfield
Posted on: April 15, 2024
Job Description:
Overview
- Part-Time
- 02:00PM - 10:30PM
- Weekends: Every Other
Registers, orders, labels specimens with appropriate barcode labels
and receives all lab specimens arriving at SMH Lab for both
inpatient, outpatient, and outreach services. Evaluates specimen
received verses testing ordered and confirms specimen collection
was accurate and specimens are labeled with appropriate patient
identifiers. Recognizes critical "stat" specimens compared to
routine testing. Understands all aspects of lab safety regarding
specimen handling and processing. Ensures patient demographic,
insurance and diagnosis information is correctly entered into SMH
registration systems to ensure billing ins accurate and results are
provided to the ordering provider.
Qualifications
Education:
High school diploma or equivalent
Other Knowledge/Skills/Abilities:
- Strong organizational skills.
- Basic communication skills required.
- Knowledge of insurance policy numbers and diagnosis coding
definitions helpful.
- Knowledge of Medical Terminology.
- Knowledge of laboratory test codes and testing
requirements.
- Demonstrate the ability to type and use a keypad.
Moderate physical effort.
Responsibilities
- Interprets, orders, and generates barcode labels from the Lab
LIS system and applies labels to appropriate specimen tubes and
collection containers. Must be able to interpret many different
physician orders and requests to include over 1800 lab tests and
select the appropriate orderable code in the Lab LIS system.
- Removes biological specimens from biohazard bags including
blood, urine, bone marrow, body fluids, and tissue specimens.
Understand all different types of collection media, preservatives,
and risks of exposure to infectious agents. Handles both infectious
A and B substances with appropriate CDC, and IDPH guidelines.
Ability to determine if specimen was collected in appropriate
collection container and media. Understands steps to resolve
collection issues to ensure patient testing is performed or
recollected.
- Receives all calls arriving in the laboratory from providers,
clients, nurses, management, and patients. Logs calls in tracking
software, answers all questions pertaining to phlebotomy draws,
specimen collection, transport of specimens, provides lab results,
supply requests, forensic autopsy cases, and administrative
questions. Escalates callers to management or technical departments
when necessary if unable to resolve all question
- Correctly enters outpatient and non-patient demographic,
insurance, and diagnosis information into the hospital registration
system, answering all questions in each field and updating any
information that is not current. Understands insurance policy
numbers and carrier codes including client account versus patient
insurance billing. Recognizes valid diagnosis codes and follows
appropriate resolution on any noncompliant codes.
- Monitors the printing of physician reports for inpatients and
outpatients. Separates lab reports for delivery to the correct
ordering provider or client site to ensure providers receive lab
results in a timely manner.
- Communicates requests for specimen collection to phlebotomists
in a timely and appropriate manner. Works closely with phlebotomy
staff and managers to organize and facilitate inpatient and
outpatient phlebotomy requests.
- Inputs all faxed orders into the lab orders database,
questioning any illegible order, calls physician's office with
clarification of test order and patient demographics and order
request (standing or one time). Follows all instructions on
provider order including, add on testing and testing cancelations.
Understands how to handle a verbal order request from a provider
and documents correctly.
- Schedules all fine needle aspirates and biopsies as requested
by clinicians, ensures a pathologist is dispatched when clinician
is ready to perform procedure.
- Processes all slide and block requests for internal and
external consultations, including preparing appropriate paperwork,
requesting material, pathologist review and sign off, shipping, and
material returns.
- Assists with the preparation of slides and blocks for sendout
testing.
- Contribute to departmental operations by performing other
related duties as may be required and/or assigned.
- Monitors the laboratory computer system operations menu to
ensure all operations are running and respond to the appropriate
prompts to print daily reports. Notify appropriate computer
operations staff concerning exceptions.
- Maintains and scans patient records according to government
regulations and accreditation guidelines.
- Ensures that professional and personal activities conform to
Springfield Memorial Hospital strategic plan and philosophy
regarding the Guest Relation Program.
- Performs other related work as required or requested.
Associated topics: calibrate, field service technician, machine
repair, maintenance, malfunction, mechanical, millwright, repair,
service technician, troubleshoot
Keywords: Memorial Health, Springfield , Lab Services Technician, Professions , Springfield, Illinois
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