Principal Billing Analyst (CSG)

Company: Kforce Inc
Location: Maryland Heights
Posted on: January 16, 2022

Job Description:

RESPONSIBILITIES:Kforce has a client that is seeking a Principal Billing Analyst (CSG) in Maryland Heights, MO.Summary:The Principal Billing Analyst will support an enterprise-wide migration between billing systems, ensuring the stability of systems, identifying gaps, and initiating projects to install guardrails and short-term improvements in the systems. You will analyze complex data, leveraging SQL, Excel, and statistical analysis tools such as Python, R and/or SAS and working in databases such as Teradata and Oracle. You will be the principal reviewer of all requirements documents prior to any/all implementation and will interact extensively with internal and external customers.Duties:

• Principal Billing Analyst will partner with Billing Operations and other key stakeholders to design strategies, initiate projects to install guardrails and short-term improvements in the billing systems
• Research and recommend new data sources to improve models; Design tests to measure the effectiveness for various strategies implemented
• Conduct complex data analysis and statistical tests in support of a variety of analytic solutions to identify gaps in billing systems
• Monitor work queues and ensures the stability of the production systems
• As a Principal Billing Analyst, you will react and resolve issues in a timely manner ensuring production stability and proactively avoid service interruption for the customer
• Lead analysis activities and updates to parameters on the billing platform including, but not limited to production, training, and test
• As a Principal Billing Analyst, you will deliver and provide exceptional billing platform interface support, including on-call rotation
• Support testing efforts in the test environment; Validate testing for enhancements prior to implementation to ensure daily operations are not adversely impacted
• Troubleshoot interface issues and manage updates between internal application support and billing vendors
  
  REQUIREMENTS:
  • 8+ years of experience in complex data analysis with Billing Platform Application & Billing Systems experience strongly preferred
  • Previous lead or SME experience
  • Experience with Billing systems (CSG, ICOMS, Netcracker, Amdocs), preferably CSG
  • SQL, parameter entry, security, product, and pricing structure
  • Complex analysis skills using more than one programming language such as SAS, Python, or R
  • Advanced skills in Excel, SQL, PowerPoint, and Access
  • Excellent quantitative analysis skills
  • Expert knowledge in data pre-processing and exploratory data analysis using a variety of statistical techniquesKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    
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Keywords: Kforce Inc, Springfield , Principal Billing Analyst (CSG), Professions , Maryland Heights, Illinois