Digital Success Manager
Company: Abstrakt Marketing Group
Location: Saint Louis
Posted on: February 17, 2026
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Job Description:
Job Description Job Description As a Digital Success Manager,
you will lead the client relationship and oversee the execution of
digital campaigns that drive inbound lead generation and increase
online visibility. DSMs work cross-functionally with internal teams
to ensure marketing campaigns and initiatives are implemented on
time, aligned with client goals, and continuously optimized for
performance. This individual is responsible for maintaining strong
client relationships, providing strategic direction based on
performance insights, and ensuring all deliverables meet
expectations. The DSM role requires excellent communication, a
solution-oriented mindset, and the ability to manage multiple
accounts and projects simultaneously. JOB RESPONSIBILITIES Maintain
an average of 97% or higher organic client retention while
completely owning client satisfaction. Hold and document monthly
results meetings with a minimum of 90% of the client base. Meetings
must be Zoom recorded, have a confirmed CFS number with context,
and run 25 minutes. Ensure all clients are implemented properly and
set up for success by assisting or leading sitemap and strategic
kickoff planning. Collaborate with internal departments (Content,
Creative, Web, and SEO) to ensure deliverables are on track and
aligned with client expectations. Serve as the liaison between
Partner Success Managers and the delivery team to support cohesive
communication. Maintain 100% account page ownership to ensure
internal visibility into client history, objectives, and progress.
Monitor key performance indicators (traffic, conversions,
engagement) and provide recommendations to adjust campaign strategy
based on performance insights. Stay informed on industry trends,
digital platforms, and technology advancements to inform client
conversations and internal planning. Support AR collection and
billing by ensuring all approvals are in place by the 15th of each
month.
Keywords: Abstrakt Marketing Group, Springfield , Digital Success Manager, PR / Public Relations , Saint Louis, Illinois
