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Service Associate

Company: CSC
Location: Springfield
Posted on: August 13, 2019

Job Description:




Want to take charge in finding smart solutions for your customers?

So do we.

Customer Service RepresentativeSpringfield, IL

801 Adlai Stevenson Drive, Springfield, IL 62703

We are seeking a highly motivated, experienced Customer Service Representative for our Springfield, Illinois office. As a Customer Service Representative, you will work in a challenging, fast-paced environment with our corporation, financial, law firm and small business customers to provide them with solutions to fulfill their business needs.

As a busines-to-business service provider, you are encouraged and empowered to take initiative to solve problems, build relationships, and collaborate with team members to make a difference to our customers. CSC is an industry leader and the unwavering partner to many of the world's most successful organizations. Our success is built on trust, tenacity, passion, and a commitment to customer service. We work as a team. We always find a way. We are never complacent. If this sounds like you, read on to learn more.

Our customer service interview process includes a digital interview powered by HireVue. We like digital interviews because it gives you a chance to tell your story and be more than just a piece of paper. If selected for a digital interview, you will receive an email invitation to complete the interview as well as a brief skills assessment. Please be prepared to complete this process which should take no more than 30 minutes. To learn more about digital interviewing and to help prepare for your interview, visit https://app.hirevue.com/learn-more/on-demand/ .

What you'll do for us:



  • Research and analysis of documents
  • Provide training to customers on our various solutions
  • Provide excellent customer service to both internal and external clients
  • Take and fulfill orders
  • Become a trusted partner for large corporations, law firms and financial institutions


    What we'll do for you:



    • Empower you to find your own solutions to challenges faced by our clients - some of the world's leading companies
    • Give you the freedom to explore, experiment, and implement out-of-the-box ideas
    • Provide excellent benefits for you and your family, including paid time off, tuition reimbursement, 401(k) with employer match, medical insurance, and more.


      These technical skills, experience, and qualifications will provide a successful foundation for this position:



      • 2-3 years of customer service experience
      • The ability to multi-task with a strong attention to detail
      • The ability to work independently and function as part of a team
      • Strong time management skills
      • Problem solving skills
      • Strong computer skills
      • Ability to communicate effectively verbally and via email




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Keywords: CSC, Springfield , Service Associate, Other , Springfield, Illinois

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