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Patient Access Specialist - MMC Main

Company: Memorial Health System
Location: Springfield
Posted on: July 15, 2019

Job Description:

Location: Memorial Medical Center Main

Hours: 8:30 a.m. - 5:00 p.m. with Saturdays as needed

Status: Full Time

Basic Functions:

This position embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. These standards are evident in the daily work, which includes the following:


  • The Patient Access Specialist is responsible for patient registration in the hospital setting.

  • S/he collects patient demographic information and insurance information, verifies insurance information, collects any financial payments, and prepares/explains legal, ethical and compliance-related documents to patients.

    This position requires someone with great customer service skills, strong attention to detail and a high level of accuracy, as well as knowledge of health insurance, and the ability to maintain professionalism during stressful situations. To succeed in this role, a person must be comfortable working a fast-paced, multi-tasking, clerical environment, as they will be interacting with patients via phone, in-person, and/or bedside all day.

    Requirements for this position include:


    • High School diploma

    • Working knowledge of health insurance

    • At least 1 year of previous business office experience

    • Knowledge of medical terminology, medical procedural (CPT), and diagnosis (ICD-9/ICD-10 CM) coding and hospital billing claims

    • This position requires someone with great customer service skills, strong attention to detail and a high level of accuracy, as well as knowledge of health insurance, and the ability to maintain professionalism during stressful situations.

    • To succeed in this role, a person must be comfortable working a fast-paced, multi-tasking, clerical environment, as they will be interacting with patients via phone, in-person, and/or bedside all day.

    • They must have competent computer skills, and understand health insurance, Medicaid, and Medicare.


      Required Skills

      Required Experience

      Job Location

      Springfield, US-IL

Keywords: Memorial Health System, Springfield , Patient Access Specialist - MMC Main, Other , Springfield, Illinois

Click here to apply!

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