Triage Assoc - Mattis Psych

Company: Carle Health
Location: Champaign
Posted on: May 14, 2025

Job Description:

Overview

The Triage Associate will assess new patient referrals for appropriate level of mental health care. Performs phone screenings and in-person assessments and arranges/recommends follow-up care. Provides short-term, solution-focused counseling to a subset of patients
Qualifications

Educational Requirements

Education Level

Field of Study

Master's Degree

Social Work

Or

Master's Degree

Related Field

Licensure/Certification Requirements

Licenses/Certifications

Licensed Professional Counselor (LPC) - Illinois Department of Financial and Professional Regulation (IDFPR)

Or

Licensed Social Worker (LSW) - Illinois Department of Financial and Professional Regulation (IDFPR)

Experience Requirement

Work Experience

Length of Experience

Triage services

1+ years

Specialized Knowledge and Skills Requirements

Must have strong communication and listening skills. Ability to work effectively with a variety of personalities at various organizational levels. Must have the ability to remain calm in crises situations and make clear decisions about patients that would best serve patients. Familiarity with working within an EMR. Strong documentation skills. Understanding of current DSM diagnostic criteria. Comfort working with patients from a variety of backgrounds and presenting problems. Ability to work both independently and collaboratively within a clinical setting.

Responsibilities

Essential Functions

Assesses new patient referrals. Determines the appropriate level of mental health care based upon phone screen (outpatient psychotherapy, medication evaluation/management) based on phone screening and/or in-person assessment.

Provides short-term, solution focused counseling to a subset of patients.

Provides education to patients, families and group

Documents accurately and completely.

Department Specific Job Function

Screens new patients referred to the Psychiatry/Psychology Department for treatment, and refers new patients for appropriate services inside and outside the Department.

Completes appropriate documentation in medical record within time frames established by departmental policy.

With permission of patient, provides communication back to referring providers about patient diagnosis, treatment plan, and progress

Maintains patient confidentiality and fulfills provider responsibilities as specified under HIPAA, the Illinois Mental Health and Developmental Disabilities Code, and the Illinois Mental Health and Developmental Disabilities Confidentiality Act.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet - designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance---. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. - For more information: human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $23.12per hour - $38.61per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Keywords: Carle Health, Springfield , Triage Assoc - Mattis Psych, Other , Champaign, Illinois