Night Auditor

Company: Country Inn & Suites
Location: Fairview Heights
Posted on: January 27, 2023

Job Description:

First Call Hospitality -- Night Auditor Job Description
-
First Call Hospitality is looking for a dedicated, professional Night Auditor. While working for us you will enjoy a fun, team environment while building lasting relationships with coworkers and guests. - We will provide career growth through training, and comradery with our entire family of hotel employees.
Night Auditor Job Overview
Night Auditors perform the overnight responsibilities of the hotel reception - delivering exceptional experiences for our guests. - Additionally, Night Auditors balance the hotels daily business, record end of day transactions, and roll the hotel systems into the new business day. - Night Auditors contribute to the overall safety and security of the hotel by following safety rules and coordinating guests and staff in overnight emergency situations.
-
Primary Responsibilities
Post, report, and balance the daily transactions and payments of the hotel's lodging operation and the other various outlets of the hotel for end-of-day reporting.
Perform the required End of Day routines on the applicable hotel systems.
Attend to guest registration, room assignments, and special requests.
Take, modify, and update room reservations.
Accurately record and process guest charges, credits, and payments.
Assist and respond to all guest inquires in person, phone, or email as appropriate.
Deliver the Brand and Company promises.
-
Qualifications
Must have a professional, warm, and approachable disposition.
Fluently read, write, and speak English.
Demonstrated ability to remain level-headed in hectic and tense situations.
Ability to complete tasks accurately and on time while working alone with little to no direct supervision.
No supervisory responsibilities required for this job.
-
Work Environment
This job operates in a professional hotel environment. - This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
-
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent physical movement within the front office area of the hotel. - Occasionally position oneself to stock supplies and attend to equipment located in lower cabinets and server rooms. - Occasionally move or transport guest luggage or packages up to 50 lbs. - - Maintain a stationary position for extended periods of time at assigned workstation.
-
Mental Demands
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have mathematical ability to identify and correct accounting errors. - Mental alertness with the ability to manage stress during hectic and tense situations. -
-
Required Education & Experience
High school diploma or equivalent
-
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
-
Equal Employment Opportunity
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. - In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. - This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
-
We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. - Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.
-
FLSA Classification: Non-Exempt (Hourly) Directly Reports to: - Front Office Manager/Guest Service Manager or Assistant General Manager
-
First Call Hospitality Night Auditor Position - Apply Today!

Keywords: Country Inn & Suites, Springfield , Night Auditor, Other , Fairview Heights, Illinois