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Company: Careerbuilder-US
Location: Valley Park
Posted on: September 25, 2022

Job Description:

Midwest Acceptance Corporation is a local finance company that is seeking a customer service agent to join our team. Our representatives provide a combination of collections know how with the ability to persuade and influence borrowers to resolve their debts all while being compliant with federal, state, and local laws and regulations. We are looking for a Collection Specialist that brings their "A" game everyday and takes initiative by turning a problem into an opportunity.Job Requirements:

  • Document collection actions and status of account
  • Facilitate collections of past due accounts
  • Notifying customers of delinquent accounts to solicit payment
  • Negotiate immediate payment for past due accounts or creating payment plans
  • Call customers with past due accounts to make arrangements for payments
  • Fielding incoming calls from customers
  • Assist in the collection of all delinquent accounts
  • Determine payment status of accounts
  • Responding to customer inquiries via text and email

Keywords: Careerbuilder-US, Springfield , Collector, Other , Valley Park, Illinois

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