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Sr. Cloud Systems Engineer

Company: Confluent
Location: Springfield
Posted on: September 25, 2022

Job Description:

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact.About the role:The Support Strategy, Engineering, and Operations team at Confluent directly supports the Global Support & Success Engineering (GSSE) group and is charged with the development and maintenance of support systems required for scaling a high-volume enterprise support offering. The work done by the team is aimed at creating a differentiated, world-class technical support offering that increases customer satisfaction and retention.US Citizenship is highly desired for this role.**What you will do:**+ Manage the infrastructure on which Confluent support systems are deployed, composed primarily of cloud-based infrastructure and services+ Design and implement effective monitoring solutions to ensure the high availability of Confluent support systems+ Collaborate with Confluent Trust & Security teams to apply effective security and data privacy principles to support systems and infrastructure+ Work with the core Confluent Engineering team to ensure alignment and integration of Confluent products with support systems, as needed.+ Develop tools to automate the testing, deployment, and operations of support systems, to drive the reliability of systems-focused change management+ As needed, engage with third-party vendors to streamline systems operations processes and procedures.+ Provide infrastructure design guidance and technical reviews for project contributions from the internal community of Confluent Support Engineers+ Work with other internal business systems teams at Confluent to ensure support systems consistently applies best practices related to systems integration and data governance.**What you will bring:**+ 5+ years of cloud infrastructure management, with hands-on experience with cloud security or DevOps best practices+ Generalist mindset, with the strong desire and ability to investigate new technologies and quickly and efficiently ramp+ Proficiency with one or more general-purpose programming languages (e.g., Python, Java, Javascript, Golang)+ Experience with infrastructure operations & monitoring solutions (e.g., Datadog, PagerDuty, Grafana)+ Experience with cloud computing platforms (e.g., Amazon AWS, Google Cloud Platform, Microsoft Azure, etc.)+ Working knowledge of database and messaging systems (e.g., PostgreSQL, Redis, Kafka, etc.)+ Experience with a variety of platform as a service and virtualization technologies (e.g., VM, Kubernetes, Docker, serverless)**What Gives You An Edge:**+ Google Cloud Platform certification+ Experience with back-end development, including data management and API integration+ Hands-on experience with systems integration and monitoring of some of the core software tools used by Confluent Support teams (e.g., Zendesk, Jira, Tableau)+ Interest and excitement in managing solutions that directly improve customer experience+ Working knowledge of continuous integration/delivery and configuration management automation tools (e.g., Jenkins, Terraform, Ansible, etc.)+ Experience with API integration for common enterprise business systems, such as Salesforce+ Experience working with Confluent CloudAt Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including your work history, education, and professional experience. This position has an annual estimated salary of **$160,000** , an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, and experience.In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click here (https://confluentbenefits.com/) .\#LI-Remote\#LI-DO2**Come As You Are**At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.Click here to review our California Candidate Privacy Notice (https://www.confluent.io/candidate-privacy/) , which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees._\#LI-Remote_

Keywords: Confluent, Springfield , Sr. Cloud Systems Engineer, Other , Springfield, Illinois

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