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Subject Matter Expert (SME) - End User computing

Company: Siemens Energy
Location: East Saint Louis
Posted on: November 22, 2021

Job Description:


  • Bachelor--s / Master--s degree in business informatics, business administration, or equal, ideally with experience in service management
  • 6-8 years of total working experience in a similar role with hands-on experience on following topics is a must:
    • Managing Branch Updates, Monthly Patching and BIOS Updates on Digital Work Places in a global environment
    • Application management on Intune Portal
    • Intune Policy Management
    • Nexthink Experience
    • OMS Printing
    • Excellent stakeholder management skills within a global environment
    • Flexible and adaptable; able to work in ambiguous situations; Good organizational skills.
    • Clear, logical, and effective verbal/written communication skills
    • High responsiveness and keen perception.
    • Organized, ability to work independent and within a team to achieve given objectives
    • Working with International teams in a similar role a must Your responsibilities
      • Understand regional requirements and design and plan the solutions accordingly
      • Create and maintain strong operational relationships with internal and external partners and other key stakeholders.
      • Accurately maintain process documentation regarding the assigned topics
      • Develop, foster and maintain highly effective customer interaction
      • Escalate product bugs or unresolvable cases
      • Analyze issue trends and adapt the solutions accordingly
      • Release management: drive implementation of new releases at connected locations
      • Possible Roll-out management Your opportunities for personal growth
        • The opportunity to engage in an exciting environment on challenging projects
        • Strong professional support and working with colleagues around the world
        • Professional development opportunities within the company
        • To be part of a growing function with a dynamic, informal and inspiring working environment in a position that entails a large responsibility LET--S TALK ABOUT US"Let--s make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.MORE INSIGHTSBe Energized. Be you.Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and compassion. Our combined creative energy is fueled by at least 130 nationalities. Siemens Energy celebrates character -- no matter what ethnic background, gender, age, religion, identity, or disability. We energize society. All of society. Jobs & Careers: #LI-GK1

          Organization: Information TechnologyCompany: Siemens Energy S.r.l.Experience Level: Experienced ProfessionalJob Type: Full-time

Keywords: Siemens Energy, Springfield , Subject Matter Expert (SME) - End User computing, Other , East Saint Louis, Illinois

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