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OS & D (Cargo) Claims Adjuster

Company: Hogan
Location: Bridgeton
Posted on: June 12, 2021

Job Description:

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

The OS&D/Cargo Claims Adjuster will be responsible for the companys freight overages, shortages, and damages. Works closely with valued customers for disposition and reporting claims to our Cargo insurance carrier outside our deductible.

Essential Duties and Responsibilities

Data entry of new incoming cargo reports from multiply sources.

Data entry posting check payments and invoices.

Creates hard files and set up for payment process to customers.

Obtains receipt of payable checks, copy to comptroller, mail claimant/customer check.

Creates overnight mail and send to receiver when necessary.

Reports cargo claims to insurance carrier for handling when applicable & monitor to closure of claim.

Communicates with claims adjusters, safety team, and account managers to ensure claim accuracy when necessary.

Orders police reports and disburse them to applicable personnel, posting to risk management software.

Prepares notices and paperwork in accordance with company requirements.

Provides information to Insurance Claims Adjuster, Claims Manager, and Director of Claims as needed.

Intakes overages, shortages and damages from drivers, customers, customer service and resolve claims.

Works with salvage buyers and customers to mitigate freight loss.

Ensures claims are properly documented.

Other duties as assigned.


  • High school diploma or GED required.
  • 1+ years experience in claims and/or collections, experience in transportation and cargo claims preferred.
  • Proficient in Microsoft products including Word and Excel.
  • Strong organizational skills with great attention to detail.
  • Strong communication, problem solving, and analytical skills required.

Keywords: Hogan, Springfield , OS & D (Cargo) Claims Adjuster, Other , Bridgeton, Illinois

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