Hogan Transportation is a 100-year-old full-service,
multi-faceted transportation company operating throughout North
America with a tradition of unparalleled, personalized service to
clients, utilizing first-class equipment and advanced
The OS&D/Cargo Claims Adjuster will be responsible for the
companys freight overages, shortages, and damages. Works closely
with valued customers for disposition and reporting claims to our
Cargo insurance carrier outside our deductible.
Essential Duties and Responsibilities
Data entry of new incoming cargo reports from multiply
Data entry posting check payments and invoices.
Creates hard files and set up for payment process to
Obtains receipt of payable checks, copy to comptroller, mail
Creates overnight mail and send to receiver when necessary.
Reports cargo claims to insurance carrier for handling when
applicable & monitor to closure of claim.
Communicates with claims adjusters, safety team, and account
managers to ensure claim accuracy when necessary.
Orders police reports and disburse them to applicable personnel,
posting to risk management software.
Prepares notices and paperwork in accordance with company
Provides information to Insurance Claims Adjuster, Claims
Manager, and Director of Claims as needed.
Intakes overages, shortages and damages from drivers, customers,
customer service and resolve claims.
Works with salvage buyers and customers to mitigate freight
Ensures claims are properly documented.
Other duties as assigned.
- High school diploma or GED required.
- 1+ years experience in claims and/or collections, experience in
transportation and cargo claims preferred.
- Proficient in Microsoft products including Word and Excel.
- Strong organizational skills with great attention to
- Strong communication, problem solving, and analytical skills