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Mgr, IT Human Resources

Company: Charter Spectrum
Location: Maryland Heights
Posted on: June 11, 2021

Job Description:


The Manager, IT Human Resources is part of a team of HR professionals supporting the Charter Information Technology department comprised of over 2,000 employees. This role serves as an HR Business Partner to IT functional groups to support and implement effective strategies to achieve organizational objectives. The manager combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.


Provide full cycle HRBP support to assigned IT client groups, focused on people-initiatives that drive successful achievement of business objectives.


  • In collaboration with the business leaders, recruiting, and compensation teams, develop offers of employment and strategize on incoming talent.
  • In partnership with Legal, ensure immigration processes are adhered to include conferring with leadership on necessary costs and steps.
  • In partnership with business leaders and corporate HR, support the successful onboarding of new employees including facilitation of new employee orientation and manager onboarding
  • Oversee talent workforce planning initiatives in accordance with stated business objectives to proactively manage assigned departmental headcount
  • Participate in the annual talent 9-box process to identify high potential, high performing contributors for use in succession and development planning
  • Support career pathing programs to positively influence talent retention


  • Partner with business leaders to implement employee engagement initiatives including but not limited to employee insight survey action planning, leadership training, and team building
  • Leverage the Charter rewards and recognition program for meaningful employee appreciation
  • Provide input to business and HR leaders for candidate nominations to participate in internal and external development programs
  • Conduct and organize outside events held at location in coordination with HR Centers of Excellence.


  • Support and implement annual development planning in conjunction with succession planning
  • Implement the performance management program, partnering with leaders to deliver meaningful feedback within a pay for performance methodology
  • Partner with business leaders and corporate HR to initiate organizational re-structuring as IT departments evolve
  • Oversee the corrective action process for performance outliers


  • Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to minimize risk/exposure to the company
  • Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently
  • Ensure that all programs are administered in compliance with all necessary employment statutes including but not limited to EEO, FCC and Affirmative Action
  • Conduct employee investigations and oversee all escalated employee issues.
  • Establish local procedures to ensure compliance with Company and regulatory agency requirements
  • Monitor processes and ensure accurate maintenance of HRIS database
  • Review and oversee unemployment and workers compensation claims
  • Oversee safety programs and follow company procedures for drug testing
  • Perform other duties as required


Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to speak in a public forum

Ability to effectively manage/lead projects

Ability to supervise the work of others

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Strong PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties

Ability to work independently

Knowledge of local state and federal employment laws and procedures

Knowledge of recruitment trends and technologies

Knowledge of wage and hour laws

Knowledge of staffing and employment practices

Knowledge of employee relation's procedures and applicable law


Bachelor's degree in human resources, business, or organizational behavior or related field or equivalent experience

Related Work Experience

5+ years Human Resource Generalist experience in a multi-location environment

2+ years supervisory experience


Master's degree in human resources, business, or organizational behavior or related field

Certifications for Human Resource Professionals (PHR, SPHR)

Valid driver's license with satisfactory driving record within company required standards


Office environment

Travel required

The health and safety of our employees and candidates is very important to us. Spectrum has adopted virtual mobile recruiting tools that allow us to continue meeting new candidates. We look forward to "virtually" meeting you.

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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Keywords: Charter Spectrum, Springfield , Mgr, IT Human Resources, Other , Maryland Heights, Illinois

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