Application Transition & Support Specialist
Company: Kforce Technology
Location: Maryland Heights
Posted on: April 10, 2021
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Job Description:
RESPONSIBILITIES:Kforce has a client that is looking an
Associate UX Researcher to join their team in Raleigh, NC. This
candidate plays a supporting role in understanding user behaviors,
needs and motivations. They will be training in UX research
techniques. Responsibilities: Customer (or User) Focus: *
Participates in customer discovery activities with the product team
and gives input for solutions* Aware of customer needs through
direct or indirect observation* Leverages research documentation*
Regularly reads competitive announcements and keeps up-to-date with
market trendsCreative Problem Solving: * Asks the right questions
to explore the problem* Works with designers to iterate and test
solutions* Under the guidance of others, identifies different UX
research solutions* Collaboratively analyses the results of
research to recommend solutionsProduct Design: * Under the guidance
of seniors, follows a User-Centered research process* Practices and
learns research techniques* Works with UX Designer to define
structure and layout of the product* Works with Visual Designer to
define the visual identity of products* Creates research
documentationData Driven Analysis & Testing: * With support of
team, uses data to establish key metrics for projects* Regularly
tests design work with users in partnership with UX Design team* Is
comfortable conducting feedback sessions face to face and remotely*
Iterates research methods based on testing and data analysis*
Explores data from analytics packages, customer insight or other
sources to understand context of UX research workJob
Requirements:REQUIREMENTS:* Bachelor's or Master's degree in a
design subject (Psychology, UX, HCI, Product Design, Design,
Graphic Design, etc. discipline) is preferred, but not required*
0-2 years of experienceTechnical Skills: * Uses research software
(e.g. Qualtics, Lookback, Usertesting.com) to basic level* Has a
basic knowledge of statistics to communicate the significance of
research outcomes* Attends training in technical skills* Thinks
carefully about which tools to use for each taskCompetencies: *
Personal Capability* Practices Self-Development* Is curious and
keen to learn and develop new ideas, skills and knowledge* Acts on
feedback to improve themselves* Looks for developmental
opportunities in day-to-day work* Invests time and energy in
self-development (professional qualifications, relevant reading,
networking meetings, etc.)Solves Problems and Analyzes Issues: * Is
able to understand, analyze and resolve core issues within own
role* Works with others on solving complex problems and
issuesInnovates: * Brainstorms with others to look for different
approaches to current process and tasks* Looks for opportunities to
develop new ideas or thinking within own role* Experiments with new
ideas as part of roleInterpersonal Skills: * Communicates
powerfully and prolifically* Demonstrates effective conversational
skills, including active listening and questioning* Shares
information relevant to own role* Participates in team
presentations* Collaboration and Teamwork* Develops co-operative
working relationships within the team* Considers how own style
affects others and tailors interactions accordinglyKforce is an
Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, pregnancy, sexual orientation,
gender identity, national origin, age, protected veteran status, or
disability status.
Keywords: Kforce Technology, Springfield , Application Transition & Support Specialist, Other , Maryland Heights, Illinois
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