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Underwriting Service Assistant

Company: Aerotek
Location: Lincoln
Posted on: April 11, 2021

Job Description:

Aerotek is currently hiring for career opportunities with the largest insurance company in Bloomington, IL!If you are a qualified candidate,please apply for immediate consideration.Description:There are two distinct roles available:1. Production Role - Responsible for processing policies and will have a deep understanding of policies. Performance will be evaluated based on production. Standard work process will involve listing all items that should be in a policy and making sure the policy is complete. Candidates should be critical thinkers that are driven to investigate details to ensure a full understanding of any situation.2. Contact Center - Will have a broad understanding of policies and procedures and serve as the primary contact for agents and agency employees that have questions or concerns about policies. Maintains and updates policyholder records. This position will be in a very fast paced environment. Must have strong written and verbal communication skills and be comfortable handling customer complaints and de-escalations.Skills:Retail sales, Clerical, Microsoft office, Support, Customer service, Data entry, Entry level, Customer service oriented, retail, foodservice, Call Center, Insurance Claim, Insurance, Policy CoverageAdditional Skills & Qualifications:1-2 years customer service experience; related industry, retail, customer facing, administrative and/or call center Communicates clearly, professionally and empathetically both verbal and written Ability to provide remarkable customer service in all interactions with agents and associates Ability to clearly communicate policies and procedures and connect with agents and team members over the phone Ability to handle multiple computer applications in a fast-paced collaborative team environment; detail oriented Ability to use a variety of resources to perform quality work Thrives on accountability to your team, your work and your schedule Highly prefer HS Diploma or GED Reliability, Dependability and Punctuality Experience with Microsoft Office software About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Springfield , Underwriting Service Assistant, Other , Lincoln, Illinois

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