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Teller

Company: Land of Lincoln Credit Union
Location: Springfield
Posted on: January 12, 2021

Job Description:

As a growing credit union, we are looking for detail-oriented Tellers to join our exemplary staff. We're looking for a self-starter, someone who will take the initiative when responding to member concerns and complaints. The ideal candidate will have a friendly personality and an understanding of the roles the credit union serves in the community and have a member focused attitude. We promote strongly from within, so potential career paths could include universal banking, lending, and other departments within the organization. Job Requirements:Duties and Responsibilities:* Provide excellent service to the members by listening, educating and identifying their needs and cross-selling all products/services that meet those needs and, at the same time, help the credit union to prosper. Timing for cross-selling is crucial. It may require asking the member for an appropriate time to make a follow-up phone call.* Attends members at counter and drive-up, giving courteous prompt attention. Refers members to proper departments.* Answers telephone, transferring calls to proper departments.* Disburses money from vault to tellers as needed, and when possible.* Knows credit unions philosophy and policies so as to answer inquiries of a general nature.* Organize previous days work; including balancing disbursed corporate checks and completing the cash control form.* Counts and balances vault daily. Keeps vault cash record and accounts for all money in vault. Orders cash for Credit union and ATM, including the balancing.* Accepts deposits and payments on loans. Pays out share withdrawals and Revolving Credit and Visa cash advances.* Verifies that deposit total balances with branch totals.* Processes all checks through Check 21.* Orders and verifies weekly cash order.* Sells money orders, travelers checks, theme park tickets.* Processes transactions by phone and mail when requested.* Informs Lead Teller if equipment is not working properly or if more supplies are needed.* Balances and remits money orders.* Balances cash dispenser.* Assists in filing members folders, signature cards, and other documents.* Maintain work area in orderly manner.* Processes Stop Payments and unauthorized ACH transactions.* Processes verification of deposit requests.* Prepares coin/currency going weekly.* Performs other duties as required.

Keywords: Land of Lincoln Credit Union, Springfield , Teller, Other , Springfield, Illinois

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