SpringfieldILRecruiter Since 2001
the smart solution for Springfield jobs

Bilingual Tax Professional - CPA - Remote

Company: Intuit
Location: Springfield
Posted on: November 20, 2020

Job Description:

Job Description:

Overview If you are a highly motivated individual with an active unrestricted credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring * Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws * Must possess or be able to obtain any related State licenses, certificates, permits or bonds * Must possess active PTIN (Preparer Tax Identification Number) * 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software * Working knowledge of Circular 230 * Audit experience a plus (IRS and state tax authorities) * Proficient with technology; solid knowledge of computer operations and software * Must have (or be willing to obtain) a dedicated hardwired internet connection * Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring * Excellent verbal and written communication skills * Ability to work in a fast-paced environment with minimal supervision * Critical thinking, problem solving, research skills and determination * Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst es How you will lead * This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers * Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product/software inquiries, and 3) Tax calculations * Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation * Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language * Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries * Document customer interactions

Keywords: Intuit, Springfield , Bilingual Tax Professional - CPA - Remote, Other , Springfield, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Engagement Specialist
Description: Our Events Specialist team may be the right fit for you By demonstrating retail products you could make an impact on how local consumers buy, shop and share products. Our Events Specialists interact (more...)
Company: Crossmark
Location: Saint Peters
Posted on: 11/29/2020

Physical Security Officer
Description: JOB SUMMARY br The purpose of this job is to safeguard Charter's facilities, employees and visitors by maintaining a high visibility presence and provide assistance to employees and visitors to the (more...)
Company: SPECTRUM
Location: Florissant
Posted on: 11/29/2020

Deliver with Uber Eats this Fall
Description: Deliver with Uber Eats this Fall Saint Louis, MO 2854 C2-713969 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Florissant
Posted on: 11/29/2020


Talent Partner (Remote)
Description: SquarePeg is working with a top global research company to help them find a Talent Partner. This is an exciting opportunity to join a rapidly growing tech-focused company as it scales. As a Talent Partner, (more...)
Company: SquarePeg Hires
Location: Saint Peters
Posted on: 11/29/2020

Telemarketing Entry Level
Description: We are currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're main responsibility is to supply specialized guidance to our current (more...)
Company: Tima
Location: Florissant
Posted on: 11/29/2020

Warehouse Associate ($250 Bonus)
Description: 500 Sign-On Bonus We are looking for a capable Warehouse Associate to support our company's warehouse operations. You will receive, input, sort, load and unload products and you will perform other various (more...)
Company: Bluecrew
Location: Florissant
Posted on: 11/29/2020

Communications Business Systems Analyst
Description: This position is responsible for formulation and definition of internal systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and (more...)
Company: Spectrum
Location: Florissant
Posted on: 11/29/2020

Teach Baby Sign Language Classes
Description: Make a Difference in the Lives of Babies Do you love working with new parents and babies As a Baby Signs Independent Certified Instructor you can teach: Parent Workshops Play Classes Early Childhood (more...)
Company: Baby Signs
Location: Florissant
Posted on: 11/29/2020

Delivery Driver - Make Money This Semester
Description: Delivery Driver - Make Money This Semester Bridgeton, MO 2854 C2-626614 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Florissant
Posted on: 11/29/2020

Flexible Schedule - Deliver with Uber Eats
Description: Flexible Schedule - Deliver with Uber Eats Saint Louis, MO 2854 C2-42793 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just (more...)
Company: Uber Eats
Location: Florissant
Posted on: 11/29/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Springfield RSS job feeds