SpringfieldILRecruiter Since 2001
the smart solution for Springfield jobs

Remote Experienced Tax Expert I – Seasonal

Company: Intuit
Location: Springfield
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Springfield , Remote Experienced Tax Expert I – Seasonal, Other , Springfield, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing: Amazon Picker/Packer - Immediate Hire
Description: Shifts: Overnight, Early Morning, Day, Evening, WeekendLocation:St. Peters, MOEarn 15/hr or moreImmediate openings available now. Become part of the dedicated team that gets orders ready for people relying (more...)
Company: Amazon Workforce Staffing
Location: Saint Peters
Posted on: 09/28/2020

Auto Technician
Description: 6052 - Mid Rivers Mall - 4990 N Service Rd, St. Peters, Missouri, 63376 CarMax, the way your career should be Tune up your skills in vehicle repair and build a great career If you want to learn (more...)
Company: Carmax
Location: Saint Peters
Posted on: 09/28/2020

Amazon Workforce Staffing: Seasonal Warehouse Team Member - Granite City/ Edwardsville
Description: Seasonal Warehouse Team MembersShifts:Overnight and Early MorningLocation:Edwardsville, IL3077 Gateway Commerce Ctr Dr SEdwardsville IL 62025Granite City, ILGranite City, IL5106 IL-111 N Granite City, (more...)
Company: Amazon Workforce Staffing
Location: Florissant
Posted on: 09/28/2020


Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Florissant
Posted on: 09/28/2020

CDL A Truck Driver
Description: Job DescriptionCDL A Truck Drivers Needed We offer 100 paid health care, great home time and more Call 866-493-1907 to speak with a recruiter Join the Holland
Company: Holland Regional Trucking
Location: Florissant
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker/Packer - Full-Time
Description: Seasonal Warehouse Team MembersShifts:Overnight and Early MorningLocation:Edwardsville, IL3077 Gateway Commerce Ctr Dr SEdwardsville IL 62025Granite City, ILGranite City, IL5106 IL-111 N Granite City, (more...)
Company: Amazon Workforce Staffing
Location: Florissant
Posted on: 09/28/2020

Amazon Picker/Packer - Full-Time
Description: Seasonal Warehouse Team Members br br Shifts: br Overnight and Early Morning br br Location: br Edwardsville, IL ul li 3077 Gateway Commerce Ctr Dr S Edwardsville IL 62025 Granite City, (more...)
Company: Amazon Workforce Staffing
Location: Florissant
Posted on: 09/28/2020

Class A CDL Fleet Driver Second Shift $2k sign on Bonus
Description: 6052 - Mid Rivers Mall - 4990 N Service Rd, St. Peters, Missouri, 63376 CarMax, the way your career should be Delivering satisfaction, every day At CarMax, we want to give our customers a great (more...)
Company: Carmax
Location: Saint Peters
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker/Packer - Full-Time (Benefits)
Description: Warehouse Team MembersShifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Edwardsville, ILJob opportunities vary by location. We update postings daily with open positions.SalaryEarn 15 or (more...)
Company: Amazon Workforce Staffing
Location: Saint Peters
Posted on: 09/28/2020

Amazon Workforce Staffing: Amazon Picker/Packer - Part-Time (Flexible Shifts)
Description: Seasonal Warehouse and Shopper Team MembersShifts:Overnight, Early Morning, Day, Evening, WeekendLocation:Hazelwood, MOEarn 15/hr or moreImmediate openings available now.Become part of the dedicated (more...)
Company: Amazon Workforce Staffing
Location: Saint Peters
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Springfield RSS job feeds