Director of Information Technology (Salesforce Exp)

Company: The Timberline Group
Location: Saint Louis
Posted on: April 3, 2026

Job Description:

We are seeking a collaborative and technically proficient team leader with a strong focus on building high-performing teams and delivering tangible business results. Your expertise in process and data-driven decision-making will be instrumental in shaping our IT strategy and driving key initiatives. As a versatile professional, you will seamlessly navigate between strategic business support and fulfilling the daily IT needs of our organization. What You'll Do · Organize projects and activities to support corporate applications, which includes Salesforce, other CRM solutions, email automation, social marketing, product management, order to cash, and customer service. · Manage a team with a diverse array of talents and responsibilities including developers, administrators, QA testing resources, and other technical staff. · Establish processes to manage the intake of work, production support, and to improve the efficiency of the team’s performance. · Manage projects using traditional and Agile methods, including Scrum, Kanban, and waterfall. · Manage communications and relationships with business partners to collaborate, prioritize, and coordinate changes to IT systems. · Produce accurate and timely reporting of project status and team performance, including identifying and managing risks, issues, and changes. · Facilitate meetings to gather requirements, resolve conflict, and define the work necessary to accomplish the project and company goals. · Be a talent builder to attract, mentor, and retain the best developers and administrators. · Other duties as necessary to meet the team or company needs. What You'll Need To Succeed · Ability to present complex technical information in a clear and concise manner. · Knowledge of CRM technologies, including industry best practices. · Demonstrated success in managing and leading high-performing technical teams for a minimum of 7 years, including hiring, coaching, and fostering professional growth. · Proven track record of effectively managing team dynamics, optimizing performance, and making tough personnel decisions when necessary. · 5 years of Salesforce experience with increasing responsibility and technical capability. · Bachelor’s (or Master’s degree) in Computer Science or related field required. · Strong interpersonal skills, including verbal and written communication, presentation, and relationship building. · Excellent organization and follow-through skills as well as the ability to multi-task in a fast-paced environment with limited daily supervision. · Ability and desire to work collaboratively across the IT department and with key business stakeholders. Preferred Experience · One or more Salesforce certifications. · Knowledge of Salesforce CPQ, MuleSoft, and Conga Composer. · Salesforce Administrator level knowledge of user roles, security, system configuration, integrations, sandbox management, and troubleshooting support tickets. · Hands on experience designing and/or supporting Salesforce integration with other systems like Drupal, Magento, Avalara, Eloqua, HubSpot, Qualtrics, Survey Monkey, Meltwater, and OneTrust. · Hands on experience with Atlassian Jira and Confluence, including setting up and managing boards and reports. Travel Requirements · Ability to travel up to 20% The Timberline Group Phone: 636-209-5537 PO Box 385, Lebanon, MO 65536 www.timberlinegrp.com resumes@timberlinegrp.com "Delivering quality solutions through quality people"

Keywords: The Timberline Group, Springfield , Director of Information Technology (Salesforce Exp), IT / Software / Systems , Saint Louis, Illinois