Head of IT Customer Applications
Company: The Timberline Group
Location: Saint Louis
Posted on: April 1, 2026
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Job Description:
We are seeking a Head of IT Customer Applications to join the
Information Technology Team and serve as a key leader for our St.
Louis based client. This role will have broad ownership that
encompasses almost all aspects of our customer facing applications
including our marketing e-commerce, learning platforms, QA systems,
production support, and the integrations between those systems. The
ideal candidate is a collaborative, confident and competent team
leader and trusted IT business partner with a strong orientation
for building highly effective teams, process and data driven
decision making, and delivering on key initiatives with direct
business value. In addition, the ideal candidate must be flexible
and able to work in a dynamic environment – balancing both
strategic business initiatives and the tactical daily IT needs of
the business. Position Requirements & Major Responsibilities • Act
as the technical lead for the customer facing applications • Lay
out and execute on strategic initiatives • Manage a growing team of
IT professionals and developers • Be responsible for delivering on
committed timelines for both tactical and strategic projects •
Champion the use of Agile and Kanban methodologies in our teams •
Guide the technical direction for the customer facing application
stack and work with engineering and business leadership to
influence major technical decisions that affect the entire company.
• Work closely with key stakeholders to build and maintain a
strategic roadmap of customer facing application initiatives. •
Ensure the customer facing application leadership team is actively
grooming a complex backlog of projects • Help to improve the
development process of the customer facing applications team to
optimize for delivery and predictability • Create an engineering
culture of ownership, accountability, testing, and measurement • Be
a talent builder to attract, mentor, and retain best in class
engineers Prior Experience & Credentials Required • Able to present
complex technical information in a clear and concise manner • Well
versed in the following technologies and industry best practices:
Agile, .Net, C#, microservices, domain driven design, SQL Server,
automated QA testing, unit testing, web technologies (Angular, PHP,
HTML, CSS, etc.) • 10 to 15 years of experience building software
in roles of increasing responsibility and technical capability • 5
years of experience managing a team of 25 engineers • Bachelor’s
(or Master’s degree) in Computer Science or related field required
• Some travel required • Strong interpersonal skills, including
verbal and written communication, presentation, and relationship
building • Excellent organization and follow-through skills as well
as the ability to multi-task in a fast-paced environment with
limited daily supervision • Ability and desire to work
collaboratively across the IT, Product, and Business teams and with
key business stakeholders The Timberline Group Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536 www.timberlinegrp.com
resumes@timberlinegrp.com "Delivering quality solutions through
quality people"
Keywords: The Timberline Group, Springfield , Head of IT Customer Applications, IT / Software / Systems , Saint Louis, Illinois
