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Sr Windows Systems Administrator, IS

Location: Collinsville
Posted on: November 22, 2021

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.At Edward Jones we are developing the suite of next-generation end user computing solutions to meet the evolving needs of our associates while supporting our growing business. The End User Computing Sr. Systems Administrator will play an integral role in identifying new technologies and strategies for supporting the end point devices in the Firm. Frequent updates to Operating Systems, Browser technologies, and Group Policy settings keep Edward Jones on the edge of the latest features and capabilities of the tools we support. The Sr. Systems Administrator will be part of a team responsible for managing and supporting over 60,000 end user computing devices in locations across North America.

This position will support efforts related to the implementation of OS, browser and software delivery capabilities. Associate will lead troubleshooting efforts to remediate branch issues. This associate will play a crucial role in the delivery of the Digital Workspace Strategy and the implementation of enhanced endpoint logging/monitoring/performance management solutions which will ultimately lead to improved associate productivity and satisfaction. This associate will be critical in unwinding IE browser dependencies and enabling modern browser capabilities.

  • Independently design, assemble, configure, install, maintain and tune complex infrastructure components associated to the specific IS department.
  • Plan and execute initiatives for improving operational efficiencies through automation and/or enhancement of end user experience.
  • Assist with technical development and mentoring of team members.
  • Debug and correct complex internal and external infrastructure problems
  • Conduct peer walkthroughs to assure quality of designs and implementations.
  • Provide all levels of support for assigned systems, including rotating assignment to provide 24x7 on-call coverage and monitoring system logs and messages.
    • Maintain knowledge of industry trends and best practices.
    • Minimum of 5 years or more experience in supporting Windows desktops in an enterprise environment.
    • Experience with administering Windows on virtual desktops (VDI) using either Citrix or VMware is preferred.
    • Experience with supporting virtual private networks in an enterprise environment.
    • Develop, test, and deploy software packages in a Windows desktop environment.
    • Knowledge of Windows development\\scripting languages (.NET, C#, VB Script, Powershell, etc.).
    • Knowledge and experience working with enterprise-class software distribution tools (SCCM preferred).
    • Experience in supporting Browser technologies including Microsoft Edge, Google Chrome, group policy and extension management.
    • Experience in troubleshooting and problem diagnosis using various market tools such as Window Error Reporting, ProcMon, Fiddler, and WireShark.
    • Effective communication (written and verbal) targeted at a wide array of audiences.
      • FORTUNE 2020 - Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For- list.
        • From FORTUNE -2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
        • Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
        • 2020 Corporate Equality Index - Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
        • Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list - the highest ranking among the financial-services industry!
        • Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
          • The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified- organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firm's 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
            Salary: $75962 - $129341
            Category: Headquarters

Keywords: EDWARD JONES, Springfield , Sr Windows Systems Administrator, IS, IT / Software / Systems , Collinsville, Illinois

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