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Windows System Engineer

Company: Memorial Health System
Location: Springfield
Posted on: March 27, 2020

Job Description:

Overview The Windows Systems Engineering team is responsible for all Windows servers and related technologies including VMware, Citrix, Exchange (E-mail), File Servers, AD services, Domain Controller OS and hardware life cycle. The Windows Systems Engineer II will provide technical analyses and consulting support for small and medium scale projects. Design, develop and implement various solutions using physical and virtual servers. Analyze business requirements (functional and technical) by conducting information gathering sessions with customers, analyzing the information and prioritizing the requirements to gain understanding of the business needs. Provide day-to-day technical support to the business for small to medium sized projects and problems. Troubleshooting and resolution of Sev 2 and Sev 3 problems. Responsible for constantly evaluating current methods of conducting maintenance and day-to-day activities, recommending enhanced solutions ranging from process to making product recommendations that would decrease our maintenance and support by implementing automated procedures. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Qualifications Education Bachelor s degree in computer related field required. Three to four years of experience in server and network administration may be considered in lieu of degree. Experience Three to five years experience with Windows and CORE Microsoft Enterprise technologies, ranging from, but not limited to 32-bit 64-bit Microsoft server operating systems, Active Directory, Exchange, IIS, DNS, DHCP, SCOM, SCCM, vSphere, vCops, PowerShell, Scripting, XenApp, Clustering, required. Healthcare industry experience, particularly with Cerner Millennium a plus. Other KnowledgeSkillsAbilities Detailed knowledge of Enterprise technologies and concepts, such as virtualization, performance monitoring, and capacity planning. Detailed knowledge of Enterprise methodologies surrounding migrations (both hardware software), change management, and post-mortem write-ups. Possess strong oral and written communication skills, planning skills, problem-solving skills, and change management skills. Familiarity with ITIL principles of Incident management is a plus. Demonstrated ability to create accurate and understandable system documentation required to convey complex technical concepts to technical audiences required. Possess strong skills in personal diplomacy and customer service and consistently demonstrate a high level of motivation, commitment to teamwork, professionalism and trustworthiness. Possess sound decision-making ability, operate well under pressure and be tenacious in resolving difficult problems. Must thrive in challenging technical and team based environment and be dedicated to success of the team and systems as a whole to improve the customer experience.

Keywords: Memorial Health System, Springfield , Windows System Engineer, IT / Software / Systems , Springfield, Illinois

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