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Patient Access Team Leader

Company: Memorial Health System
Location: Springfield
Posted on: June 13, 2019

Job Description:

Status: Full Time, Non-Exempt Schedule: 8:30 a.m. - 5:00 p.m. with Every Other Weekend Basic Functions: Responsible for providing daily staff oversight, assisting with Quality Assurance audits, scheduling, on-site training, and resolution of patient and staff concerns. This position must excel in all functions performed by Patient Access staff. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Requirements for this position include: High School diploma required. Healthcare Business Insights (HBI) certification, obtained upon hire and must be maintained every two (2) years, required. Successful completion of assigned annual education through Healthcare Business Insights (HBI), required. Two (2) years' experience as a patient access/registration, medical billing, or insurance liaison, required. Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claims, preferred. Demonstrated technical knowledge and proficiency to work in any area of unit responsibility, required. Demonstrates advanced knowledge of third-party payer processes, required. Knowledge of computer processing, data entry and retrieval, electronic notation of registration software, and competency of other applications and systems, required. Ability to partner successfully with internal and external customers, required. Ability to demonstrate attention to detail, critical thinking, and problem solving, required. Ability to demonstrate excellent oral and written communication and customer service skills using a positive approach and effectively educating, persuading, and negotiating, required. Able to remain flexible, consistently exercise sound judgment and initiative in challenging situations, required. Able to effectively manage competing priorities and work independently in a rapidly changing environment, required. Required Skills Required Experience Job Location Springfield, US-IL PandoLogic. Keywords: Patient Access Supervisor, Location: Springfield, IL - 62707

Keywords: Memorial Health System, Springfield , Patient Access Team Leader, Hospitality & Tourism , Springfield, Illinois

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