SpringfieldILRecruiter
the smart solution for Springfield jobs

Retail Associate

Company: Ross Dress for Less
Location: Springfield
Posted on: September 9, 2018

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Dress for Less, Springfield , Retail Associate, Hospitality & Tourism , Springfield, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Package Delivery Driver
Description: Package Delivery Driver Company Name: Delivery Service PartnersJob title - Delivery Service Provider You make delivering smiles possible Be a driver for a local Delivery Service Partner
Company: Delivery Service Partners
Location: Champaign
Posted on: 09/22/2018

Cook
Description: Cook OverviewThe Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always uses (more...)
Company: Cracker Barrel
Location: Saint Peters
Posted on: 09/22/2018

Line Cooks - Start at $11.75+ per hour!
Description: At Red Robin, we're not your typical burger restaurant. Our fans love us for our quirky personality, and the way we add an unexpected wink of fun to whatever we do. If you have a magnetic personality, (more...)
Company: Red Robin
Location: Chesterfield
Posted on: 09/22/2018


Dishwasher
Description: Job Description br Whether you are new to the heart-of-the-house or you have a history of keeping things bright and shiny, we are looking for team members who are A Cut Above to join us in our family-oriented, (more...)
Company: P.F. Chang's China Bistro
Location: Saint Charles
Posted on: 09/22/2018

Dishwasher
Description: Job Description br Whether you are new to the heart-of-the-house or you have a history of keeping things bright and shiny, we are looking for team members who are A Cut Above to join us in our family-oriented, (more...)
Company: P.F. Chang's China Bistro
Location: Chesterfield
Posted on: 09/22/2018

Independent Contractor Customer Service Agents
Description: Independent Contractor Customer Service Agents Position Type: Temporary Independent Contract with possibility for longer term. Compensation: Hourly base plus per minute comp, up to 10.00 per hour Start (more...)
Company: Mommy Jobs Online
Location: Saint Louis
Posted on: 09/22/2018

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Springfield
Posted on: 09/20/2018

Prep Cook
Description: Job Description br Beginning your culinary career from scratch Spend a little time in the kitchen Experienced food ninja br br At P.F. Chang's, we offer culinary positions of all levels that (more...)
Company: P.F. Chang's China Bistro
Location: Saint Charles
Posted on: 09/22/2018

Grill Cook
Description: Grill Cook OverviewThe Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always (more...)
Company: Cracker Barrel
Location: Saint Louis
Posted on: 09/22/2018

Delivery Driver
Description: Delivery Driver Company Name: Delivery Service PartnersJob title - Delivery Service Provider You make delivering smiles possible Be a driver for a local Delivery Service Partner delivering
Company: Delivery Service Partners
Location: Champaign
Posted on: 09/22/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Illinois jobs by following @recnetIL on Twitter!

Springfield RSS job feeds