Series 7 Customer Service Specialist
Company: Strategic Staffing Solutions
Location: Saint Louis
Posted on: September 19, 2023
Job Title: Series 7 Customer Service Specialist
Duration: 6 Month contract; chance to extend/convert to full
Location: SAINT LOUIS MO (HYBRID) 30 days of onsite training- 5
days on/ 5 days remote after training is complete
Pay Rate: 33-35/HR
Industry: Financial Services
--- 2+ years of experience in Customer Service, Financial Services
or Contact Center, or equivalent demonstrated through one or a
combination of the following: work experience, training, military
--- Active Series 7 required
--- Brokerage experience preferred
--- Participate in moderately complex support services in account
management, operations, documentation, customer service and
--- Identify opportunities for process improvement within the
customer support functional area.
--- Review basic or tactical routine technical issues or challenges
that require research and evaluation, applications or services,
product conversions, and new product development.
--- Present recommendations for resolving moderate to complex
situations and exercise independent judgment while developing
understanding of internal and external customer needs.
--- Provide information to customer service colleagues,
relationship managers, internal partners and stakeholders, and
customers to resolve customer issues.
--- Serve as the first point of customer contact in providing
support for routine technical questions and issues.
Keywords: Strategic Staffing Solutions, Springfield , Series 7 Customer Service Specialist, Hospitality & Tourism , Saint Louis, Illinois
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