Production Supervisor - L4 - 1st Shift - NAIC2
Company: World Wide Technology
Location: Edwardsville
Posted on: May 28, 2023
Job Description:
Qualifications:
Education
- Associates Degree, Bachelor's Degree preferred or relevant work
experience
- Basic understanding of LEAN methodology and concepts
(preferred)
Work Experience
- Overall planning and execution of enhancing quality & customer
service.
- Produce progress reports
- Supervision of medium size teams (15-25 on average)
Specialized Knowledge, Skills, and Abilities
- Proficiency in leadership and problem solving
- Proficiency in team building and organization health
- Written and Oral Communications -- Ability to clearly and
concisely communicate ideas/information
- Policy enforcement
- Time Management - Ability to manage multiple tasks
simultaneously and prioritize accordingly
- Customer Focus Mentality
- Computer Competency:
- Internet navigation, file saves and moves, and Internet
connectivity
- Functional knowledge of Microsoft Operating Systems and
Microsoft Office Applications (Word, Excel)
- Strong analytical skills with the ability to collect, organize,
analyze, and disseminate significant amounts of information with
attention to detail and accuracy
- Good understanding of customer deliverables and the impact of
failure/cost of poor quality
- Exercise considerable initiative/judgement in work methods and
in interpreting and delegating work requirements/goals
- Ability to lead by example, gain respect from team and
communicate with clarity whilst demonstrating excellence in
approach to work and people activities
The well-being of WWT employees is essential. So, when it comes to
our benefits package, WWT has one of the best. We offer the
following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite
Health Centers, Employee Assistance Program, Wellness
program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan
with Company Matching, Life and Disability Insurance, Tuition
Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave,
Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal,
Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT
-- it is the foundation of what we do. Through diverse networks and
pipelines, we have a clear vision: to create a Great Place to Work
for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently
abled
Some WWT customers have a COVID-19 vaccine requirement. In order to
work on projects for these customers, employees must be fully
vaccinated or have an appropriate religious or medical
accommodation.
Equal Opportunity Employer Minorities/Women/Veterans/Differently
Abled.
- Qualifications:
Education
- Associates Degree, Bachelor's Degree preferred or relevant work
experience
- Basic understanding of LEAN methodology and concepts
(preferred)
Work Experience
- Overall planning and execution of enhancing quality & customer
service.
- Produce progress reports
- Supervision of medium size teams (15-25 on average)
Specialized Knowledge, Skills, and Abilities
- Proficiency in leadership and problem solving
- Proficiency in team building and organization health
- Written and Oral Communications -- Ability to clearly and
concisely communicate ideas/information
- Policy enforcement
- Time Management - Ability to manage multiple tasks
simultaneously and prioritize accordingly
- Customer Focus Mentality
- Computer Competency:
- Internet navigation, file saves and moves, and Internet
connectivity
- Functional knowledge of Microsoft Operating Systems and
Microsoft Office Applications (Word, Excel)
- Strong analytical skills with the ability to collect, organize,
analyze, and disseminate significant amounts of information with
attention to detail and accuracy
- Good understanding of customer deliverables and the impact of
failure/cost of poor quality
- Exercise considerable initiative/judgement in work methods and
in interpreting and delegating work requirements/goals
- Ability to lead by example, gain respect from team and
communicate with clarity whilst demonstrating excellence in
approach to work and people activities
The well-being of WWT employees is essential. So, when it comes to
our benefits package, WWT has one of the best. We offer the
following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite
Health Centers, Employee Assistance Program, Wellness
program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan
with Company Matching, Life and Disability Insurance, Tuition
Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave,
Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal,
Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT
-- it is the foundation of what we do. Through diverse networks and
pipelines, we have a clear vision: to create a Great Place to Work
for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently
abled
Some WWT customers have a COVID-19 vaccine requirement. In order to
work on projects for these customers, employees must be fully
vaccinated or have an appropriate religious or medical
accommodation.
Equal Opportunity Employer Minorities/Women/Veterans/Differently
Abled.
- Production Supervisor - L4 - 2nd Shift - NAIC2
Why WWT?
Fueled by creativity and ideation, World Wide Technology strives to
accelerate our growth and nurture future innovation. From our world
class culture, to our generous benefits, to developing cutting edge
technology solutions, WWT constantly works towards its mission of
creating a profitable growth company that is a great place to work.
We encourage our employees to embrace collaboration, get creative
and think outside the box when it comes to delivering some of the
most advanced technology solutions for our customers.
At a glance, WWT was founded in 1990 in St. Louis, Missouri. We
employ over 8,000 individuals and closed nearly $13 Billion in
revenue. We have an inclusive culture and believe our core values
are the key to company and employee success. WWT is proud to
announce that it has been named on the FORTUNE "100 Best Places to
Work For -" list for the eleventh consecutive year!
Want to work with highly motivated individuals that come together
to form high performance team? Come join WWT today!
Why should you join the Integration Technology Center team?
WWT's Integration Technology Center teams work in a
climate-controlled production environment with advanced networking,
secure remote access, and certified procedures specifically
designed for staging, kitting and configuring the latest advanced
technology solutions. The team consists of certified engineers with
logistical and technical expertise to help reduce the risk, cost
and complexity of IT deployments.
What will you be doing?
Supervises a team of technicians who are accountable for meeting
customer demands that include added value services such as
installation & assembly of equipment. Responsible for building a
team, providing training/direction to employees, coaching and
assessing team members, scheduling resources to meet deadlines and
monitoring work quality and escalation. Directly monitors daily,
weekly & monthly KPIs and collaborates with team in achieving goals
and objectives.
Job Responsibilities:
- Monitor and meet daily, weekly and monthly Production and
Budgetary goals.
- Interface with Production Scheduling to determine schedules for
shift production
- Identify and deploy the technical skill sets, resource levels
and systems to deliver projects, including the engagement of
external resources as required
- Scale labor and meet production demands through effective
scheduling and assignment of employees.
- Ensure achievement of production throughput against stated
capacity targets.
- Ensure that team members follow defined manufacturing
procedures and comply with quality requirements
- Ensures that the operational staff is qualified and adequately
trained.
- Make business decisions around headcount, expenses, and
overtime in order to perform appropriate cost scaling.
- Complete employee assessments to include individual development
plans, short term goals and long-term goals.
- Conforms with quality control audits and coordinates corrective
actions as needed.
- Research customer impacting issues at a level to be able to
provide root cause and corrective action.
- Work positively with support functions to fully define the
processes/procedures/controls relevant to team activities. Provide
support and input to continuous improvement activities within the
team
- Effectively collaborates with cross functional teams to
escalate issue resolution, share production status, and other
instances as required by the business and daily goals.
- Liaise and communicate with other departments and ensure an
effective interface is maintained
- Ensure appropriate cleanliness, organization and compliance
with Safety, ISO and TL9000 requirements.
Keywords: World Wide Technology, Springfield , Production Supervisor - L4 - 1st Shift - NAIC2, Hospitality & Tourism , Edwardsville, Illinois
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