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Manager, Health Information Management - St. Louis Area

Company: UnitedHealth Group
Location: Maryland Heights
Posted on: September 25, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
In 2022, Optum and SSM Health announced a new strategic collaboration to create a sustainable, affordable, quality system of care that is easy to access and keeps people healthy. Through knowledge sharing, best-in-class tools and technology, and enhanced clinical and operational performance, together Optum and SSM Health will focus on transforming health care for all.

Based in St. Louis, Missouri, SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest. With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, and nearly 40,000 employees and 11,000 providers, SSM Health is one of the largest employers in every community it serves. Through this collaboration with Optum, SSM Health will gain access to additional tools and resources in revenue cycle management, care coordination and digital technology. The new relationship allows SSM Health to reduce expenses without impacting care delivery. As a true collaboration, Optum and SSM Health will learn and grow together as we work to reinvent traditional health care models and systems - eliminating waste and addressing the complex social and economic factors that impact health equity, access and cost. The Manager Health Information Management (HIM) will be responsible for the management and oversight of the functions within the HIM department. Primary Responsibilities:


  • Provides leadership and oversight for staff which includes performance management, professional development, recruitment, orientation, discipline and termination. Actively mentors and monitors staff, provides professional development through documentation, training, demonstrations and answering questions
  • Identifies areas for process improvement and participates in the development, implementation, evaluation and monitoring of new processes. Leads others during implementation of changes in a positive manner and though modeling expected behaviors and actions
  • Responsible for hiring and staffing for the department including: interviewing, staffing levels, performance standards, performance review and corrective action
  • Develops, maintains and monitors controls and computer systems/environment for the assigned area of the department
  • Ensures staff compliance with regulatory and statutory requirements. Assists with activities to meet Joint Commission, State, Health Insurance Portability and Accountability Act (HIPAA) standards and upholds plan of care. Assists director with development, review and revisions of departmental policies and procedures to meet licensing and regulatory requirements
  • Maintains daily processes that meet specified regulations, standards, and deadlines and adheres to confidentiality policies and accrediting agency standards
  • Identifies and creates solutions for issues/concerns related to work flow, personnel and technical areas
  • Serves as department liaison to patients, staff, and physicians regarding concerns related to customer service, quality and turnaround time. Works collaboratively with other departments, offering assistance to those departments/internal customers as needed to problem solve areas as they relate to the Health Information Management department
  • Researches and stays informed of Health Information operations standards and practices. Efficiently allocates resources, making recommendations for staffing and future budgeting concerns
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • Bachelor's degree in Health Information Management
    • 5+ years of experience in healthcare information management
    • 2+ years of experience in a leadership role
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
      Preferred Qualifications:

      • Registered Health Information Administrator (RHIA) credential from AHIMA
      • 5+ years of experience in workflow analysis and process improvement in an Acute Care HIM setting
      • Demonstrated expertise in Revenue Cycle administration
        T To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

        Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/AffirmativSe Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected bylower 48 law.

        UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Springfield , Manager, Health Information Management - St. Louis Area, Hospitality & Tourism , Maryland Heights, Illinois

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