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Customer Service Representative

Company: Blessing Health System
Location: Quincy
Posted on: January 16, 2022

Job Description:

JOB SUMMARY To improve customer relations and provide support to all departments by receiving all incoming phone calls and directing them to the appropriate staff. To help customers find the equipment and products to meet their home care needs. This position requires an individual with interpersonal skills conducive to positive customer and employee relations. Ability to read and write clearly, follow and give instructions. Ability to use calculator, computer and type is preferred. Prior experience or on-the-job training. Must be able to successfully complete orientation/training program prescribed by Denman Medical. Must be capable of lifting heavy loads (up to 40 lbs.), walking, bending, squatting, reaching, kneeling, pushing, and pulling. Mon- Fri 8:30 -5:00 1or 2#Saturday#s a #month from 8:30-12:00 JOB QUALIFICATIONS Education/Training/Experience: REQUIRED: Must have good telephone techniques and a good telephone voice. High School Diploma or equivalent (GED) PREFERRED: N/A License/Certifications/Special Requirements: N/A Pay Status: NON-EXEMPT HOURLY Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. # IND4

Keywords: Blessing Health System, Springfield , Customer Service Representative, Hospitality & Tourism , Quincy, Illinois

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