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Customer Service Associate (Document Processor)

Company: CSC
Location: Springfield
Posted on: March 28, 2020

Job Description:

The safety and security of CSC's current and prospective employees, customers, and the communities we serve are our first priority.

Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our prospective candidates.

We are always in search of top talent to join the CSC family. If you are looking for a career change, don't hesitate to apply or reach out to us. We'll have virtual interactions until we are able to move forward again with in-person interactions.

Enjoy making life easier for your clients?

We do too.

Customer Service Specialist (Document Processor)

Monday - Friday, 9 AM to 6 PM

As a Customer Service Specialist (Document Processor), you will be part of our Litigation Management Services business area. You will work in a challenging, fast-paced environment with our corporation and law firm customers as well as state and county jurisdictional personnel. You will also be researching and processing legal documents and conducting online status searches. This is an ideal position for someone with strong customer service experience who is interested in the legal industry.

Some of the things you will be doing:

--- Review and process legal documents

--- Input key information into applications

--- Conduct online searches to determine status of entities

--- Reasoning and problem solving skills

--- Research and analysis of legal documents

--- Provide excellent customer service to both internal and external clients

What technical skills, experience, and qualifications do you need?

--- Ability to work in a fast-paced environment

--- Attention to detail

--- Strong comprehension and critical thinking skills

--- The ability to multitask

--- Self-motivation

--- Strong keyboarding and computer skills

--- Ability to communicate effectively verbally and via email

Keywords: CSC, Springfield , Customer Service Associate (Document Processor), Hospitality & Tourism , Springfield, Illinois

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