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Customer Service Associate

Company: CSC
Location: Springfield
Posted on: January 17, 2020

Job Description:

Customer Service Associate

Springfield, IL

801 Adlai Stevenson Drive, Springfield, IL 62703

We are seeking a highly motivated, experienced Customer Service Representative for our Springfield, Illinois office. As a Customer Service Representative, you will work in a challenging, fast-paced environment with our corporation, financial, law firm and small business customers to provide them with solutions to fulfill their business needs.

As a busines-to-business service provider, you are encouraged and empowered to take initiative to solve problems, build relationships, and collaborate with team members to make a difference to our customers. CSC is an industry leader and the unwavering partner to many of the world's most successful organizations. Our success is built on trust, tenacity, passion, and a commitment to customer service. We work as a team. We always find a way. We are never complacent. If this sounds like you, read on to learn more.

What you'll do for us:

Research and analysis of documents

Provide training to customers on our various solutions

Provide excellent customer service to both internal and external clients

Take and fulfill orders

Become a trusted partner for large corporations, law firms and financial institutions

What we'll do for you:


  • Empower you to find your own solutions to challenges faced by our clients - some of the world's leading companies
  • Give you the freedom to explore, experiment, and implement out-of-the-box ideas
  • Provide excellent benefits for you and your family, including paid time off, tuition reimbursement, 401(k) with employer match, medical insurance, and more.

    These technical skills, experience, and qualifications will provide a successful foundation for this position:

    2-3 years of customer service experience

    The ability to multi-task with a strong attention to detail

    The ability to work independently and function as part of a team

    Strong time management skills

    Problem-solving skills

    Strong computer skills

    Ability to communicate effectively verbally and via email

Keywords: CSC, Springfield , Customer Service Associate, Hospitality & Tourism , Springfield, Illinois

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