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Global Account Manager - Medical

Company: Flex
Location: Springfield
Posted on: April 15, 2019

Job Description:

Job DescriptionThis position will be ideally located on the West Coast - other areas of the country/ telecommuting will be considered.The Global Account Manager will support, develop, implement and manage account strategies in order to provide the business with optimal quality, pricing & delivery performance. P&L responsibility for managing strategic account and will establish and maintain good strategic customer relationships in order to achieve maximum advantage for the company with the delivery of a quality product to its customers.

We are looking for someone who demonstrates:


  • Intense collaboration
  • Passionate customer focus
  • Thoughtful, fast, disciplined execution
  • Tenacious commitment to continuous improvement
  • Relentless drive to win

    Here is a glimpse of what you'll do:

    • Identify and pursue target accounts and determine potential customer opportunities in assigned geographic sales territory or industry segment.
    • Develop business plan to identify prospective customers and/or key divisions to initially penetrate and grow business in target accounts.
    • Target and win business in the accounts assigned to maximize revenues and enhance customer satisfaction.
    • Provide technical and administrative services information, demonstrations and quotes.
    • Work with Flex support teams to drive tactical plan.
    • Work with pre and post-sales support teams to ensure the optimal customer solution is defined (presales) and delivered (post sales).
    • Regularly interact with executives of major prospective customers, involving customer negotiations or influencing and persuading other senior level managers.
    • Facilitate and enhance cross-functional relationship to maximize customer satisfaction criteria and operational performance.
    • Be responsible for establishing and maintaining strong customer relationships to create and sustain product demand.
    • Establish and maintain network of contacts with the customer key decision makers to develop opportunities, gain sourcing consideration and be serious contender for quotation requests
    • Negotiate contracts with the customer on behalf of Flex with the support of Flex's Executive and legal teams. Ensure Flex's operations and customers adhere to contractual terms and conditions.
    • Manage customer relationship on a Global basis and take on the responsibility of being the key escalation point globally for all customer issues, scope changes, quality, communications management, risk management and account interfaces/dependencies.
    • Use familiarity and knowledge of global capabilities of Flex's entities, determine and organize the best solution for design, manufacturing, supply chain and logistics to meet the customers' requirements for production.
    • Delivers accurate, consistent, and timely information that reaches all relevant stakeholders as part of the communication process to facilitate a clear understanding of the issues.
    • Ensure plans are developed and achieved that meet company business objectives (KOI's).
    • Understand project management methodology and the appropriate application based on business needs.

      Here is some of what you'll need (required):

      • Medical Industry experience.
      • 7 years of Global Account Management & Business Development experience
      • Knowledge of design sales/product development
      • Operations knowledge: Manufacturing operations as well as prior P&L responsibilities
      • Ability to travel up to 30% (nationally and internationally)

        Here are a few of our preferred experiences:

        • Medical Device Industry experience
        • MBA

          Here are a few examples of what you'll get for the great work you provide:

          • Full range of medical benefits, dental, vision
          • Life Insurance
          • Matching 401K
          • PTO
          • Tuition Reimbursement
          • Employee discounts at local retailers

            Job CategorySales - Marketing - Account MgmtFlex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accesibility@flextronics.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.The information we collect:

            We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. Your details will be provided to the entity you are applying for a job with. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier. We will process your data in accordance with our recruitment privacy notice.

            If you have any queries about the processing of your data, please contact:

            Global Data Privacy Officer:

            Email Address: chiefprivacyofficer@flex.com

Keywords: Flex, Springfield , Global Account Manager - Medical, Healthcare , Springfield, Illinois

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