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Colleague Health Services Assistant

Company: Memorial Health
Location: Springfield
Posted on: November 22, 2021

Job Description:

The Colleague Health Services Associate functions as an interdisciplinary team member, supporting the organization's mission by providing quality cost effective health services to colleagues, volunteers and medical staff. Practice focuses on promoting a healthy work force encouraging health maintenance, injury and illness prevention and management; protecting colleagues from occupational and environmental hazards; assisting with the leave of absence program and providing support in the analysis, design and communication of the colleague health plans and programs. Assists Colleague Health staff with the colleague inquiries in person and over the telephone, to assess ability to return to work from illness or report to work based on COVID-19 screening critera, determine medical necessity for absence from work based on criteria established in policy, CDC guidance, and/or other occupational health requirements. Responsible for customer satisfaction. Assist Colleague Health Coordinator with post-employment offer physical exam process. In conjunction with Medical Director of CHS, may obtain health history for all new colleagues and volunteers. Provide prompt information to appropriate HR staff regarding problems affecting anticipated start date of new hire. Make recommendations for revisions and implementation of health screening procedures as needed to comply with current regulatory requirements. Implement pre-drug/alcohol screening on all new hires. Provide consultation to those with positive results. In conjunction with Colleague Relations and the Employee Assistance Program, provide drug/alcohol testing for cause pursuant to the Fitness for Duty policy. Provide tuberculin testing to specific employee groups as indicated by TB Risk Assessment Committee. Assists in the management of the Leave of Absence program that includes the review and approval of Family Medical Leave and Medical Leave requests and case management of leaves. Serves as a subject matter expert on Family Medical Leave for colleagues, leaders and the Human Resources Division. Acts as a resource to Infection Prevention when colleagues have been exposed to a communicable disease. Provides testing and follows up on colleague exposures and presents a recommended plan for treatment/follow up to the Colleague Health Coordinator. Provide annual detailed report of all exposures, including results of any colleague testing to the Infection Prevention Committee before the end of the year in which the exposure occurred. Provide counseling to System colleagues in the arena of health education, illness prevention and infectious disease exposure as indicated Assist in the coordination and implementation of the communicable disease policy as designated per Illinois Department of Public Health, Centers for Disease Control and Occupational Safety and Health Administration requirements. Provides assistance to the Workers' Compensation Coordinator, as needed, to maintain WC records and, process payments. Assists in the coordination and administration of the annual system-wide influenza program, including development and implementation of communication plan, vaccine/supplies/materials ordering, vaccination administration, exemption processes as well as plan for non-compliance. Maintains vaccination data, supplies completion reports on both the individual department level as well as the affiliate and overall system level. Develop or participate in other health screenings as indicated on an as needed basis. Assists the Colleague Health Coordinator in the evaluation of colleagues returning to work from a medical leave, FML, and non-work-related illness or injuries to determine capability of performing essential job duties. Maintain policies, programs and data management to assure compliance with regulatory requirements (JCAHO, OSHA, IDPH, FML, ADA, etc). Develop and maintain colleague health policies as needed. Documents assessments, treatments, outcomes, work and disability status, screenings and educational offerings in a thorough manner. Ensures confidentiality and oversees maintenance of all colleague health files to include blood borne pathogen exposures. Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends and regulatory requirements in field of expertise, and encourages adoption of best practices by organization. Education: High school diploma or equivalent required. Graduate of an accredited Medical Assistant program, a School of Practical Nursing or equivalent health care education preferred Experience: At least 2 years' experience in an ambulatory health care setting with specific experience in a patient-facing role is required. Other Knowledge/Skills/Abilities: Demonstrated knowledge of medical terminology Must demonstrate good listening skills, good judgment, flexibility, initiative and ability to problem solve. Demonstrated proficiency with basic computer skills: Microsoft Word, Excel, Outlook. Ability to communicate effectively with a wide variety of healthcare workers from varying cultural, ethnic, racial and socioeconomic backgrounds. Able to work a flexible schedule, including weekends. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No

Keywords: Memorial Health, Springfield , Colleague Health Services Assistant, Healthcare , Springfield, Illinois

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