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Preseason Manager

Company: H&R BLOCK
Location: Springfield
Posted on: July 12, 2019

Job Description:

Pre-Season Manager (Office Manager III)

H&R Block is seeking multi-unit Office Managers eager to advance their career by accelerating our seasonal business and leading a dynamic team of professionals. The Pre-Season Manager plays an integral role in the success of our tax offices by supporting the District General Manager with a variety of office readiness activities. We offer competitive pay with incentive pay potential, flexible schedules, and career growth opportunities.

Office Manager III / Pre-Season Manager responsibilities:

  • Pre-Season duties include:
    • Recruiting for the H&R Block Income Tax Course
    • Executing recruiting and calling campaigns for new and experienced tax professionals
    • Coordinating and assisting with interviews for tax professionals and receptionists
    • Supporting tax office associates in meeting continuing education requirements, increasing certification levels, and Skills to Win training
    • Planning and preparation for tax office open houses
    • Assisting in execution of Block-a-palooza events
    • Nurturing and pursuing new local business partnerships as needed
    • Tax Season duties include:
      • Leading tax office associates to meet and exceed growth and service quality goals
      • Managing office staffing, operations, and logistics for two or more tax offices (including at least one large office)
      • Assisting in development of and executing office-level sales plans
      • Growing the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics
      • Ensuring outstanding client service
        Skills & Experience:
        • Bachelor’s degree in Business or other related field, or equivalent combination of education and experience
        • Prior related retail supervisor experience, or equivalent
        • 2 years of multi-unit retail store management preferred
        • Prior experience in an Office Manager position preferred
        • Strong communication and organizational skills
        • Ability to lead and influence without authority
        • Demonstrated aptitude for sales plan execution and desire to grow the business
        • Leadership and supervisory skills to guide and develop associates
        • Organizational skills and Microsoft Office (PC) skills a mustBilingual candidates strongly encouraged to apply!
          H&R Block is an equal opportunity employer.

Keywords: H&R BLOCK, Springfield , Preseason Manager, Executive , Springfield, Illinois

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