Assistant Store Manager

Company: Shoe Carnival, Inc.
Location: Edwardsville
Posted on: November 22, 2021

Job Description:

Description: The Assistant Store Manager assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities. * Demonstrates Total Customer Service Standards and leads by example. * Follows Loss Prevention guidelines to deter theft and manage mismates. * Manages daily responsibilities including sales and operational plans, store and department standards, and safety and loss prevention guidelines. * Supervises associates and delegates tasks to ensure productivity, assists in conflict resolution, coordinates meals/breaks, and shares department successes and opportunities. * Assists with timely administration of progressive discipline, interviews, timecard punch edits, report review, and communication. * Ensures all claims of harassment and discrimination are immediately reported. * Processes weekly truck shipments by unloading, scanning, detailing case contents, and supervising product placement. * Assists in floor moves, merchandising, pricing, promotional displays and store housekeeping to ensure execution of company direction. * Trains associates to ensure consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges. * Provides overrides, performs safe and till counts, and reconciles cash settlements. Requirements: * 3-5 years of retail sales or customer service experience. * Previous supervisory experience required; preferably in retail environment. * Excellent verbal communication skills. * Excellent active listening skills. * Excellent sales and customer service skills. * Ability to execute the concept by understanding and applying report(s) information. * Ability to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion. * Ability to manage, train, and mentor associates to assure company standards and processes are understood. * Ability to work flexible schedules including nights, weekends and holidays. Total Rewards: The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following: * Competitive Pay * Paid Time Off (Vacation & Sick Time) * Comprehensive Medical, Dental, & Vision Benefits * Flexible Spending Accounts * Life, Disability, and Voluntary Benefits * Employee Assistance Program * 401(k) Retirement Plan * Employee Stock Purchase Plan * Employee & Family Discounts * Relocation Opportunities

Keywords: Shoe Carnival, Inc., Springfield , Assistant Store Manager, Executive , Edwardsville, Illinois