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Environmental Services / Custodial Manager 2

Company: Sodexo
Location: East Saint Louis
Posted on: November 22, 2021

Job Description:

Unit Description: Join a creative and innovative team that makes a positive impact on the patient experience.
Sodexo Healthcare is hiring an Environmental Services / Custodial Manager 2 for SSM Health Saint Louis University Hospital located in Saint Louis, MO. Saint Louis University Hospital is part of the SSM Health system, a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest. This is a brand new facility that opened in 9/2020! The evening shift manager will oversee a team of 20-35 housekeepers and work primarily M-F with on cal responsibilities every other weekend.
Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:
be responsible for driving client and patient satisfaction scores;
provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
lead teams and departmental projects and initiatives;
effectively manage the Unit Operating System; and/or
support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:
have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;
have customer service and/or guest satisfaction in a healthcare or hospitality;
possess strong leadership skills and has the ability to work independently to drive program;
monitor compliance and reach project target dates of completion;
have experience effectively managing projects within agreed upon timelines;
are results and safety driven;
are proficient with computers and other technology;
the ability to speak LANGUAGE will assist in managing this workforce; and/or
able to work an evening shift, approsimately 1:30PM - 11PM M- F schedule with a weekend (on call) and holiday rotation.

Learn more about Saint Louis University Hospital at
Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary: Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan. Key Duties
Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
Provide leadership and direction to non-exempt employees
Coordinate/conduct employee training
Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
Interact with outside vendors
Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
Reviews and maintains assigned areas of the Sodexo/Client budget commitments.
Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Springfield , Environmental Services / Custodial Manager 2, Executive , East Saint Louis, Illinois

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