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File Clerk/Receptionist

Company: Beacon Hill Staffing Group, LLC
Location: Springfield
Posted on: November 22, 2021

Job Description:

Our client, a successful law firm in Springfield, IL is seeking a full-time professional Receptionist/File Clerk to join our team. This position requires a highly motivated, organized professional capable of functioning in a fast-paced, challenging legal environment. This person will be not only be the front line point of contact, but will also be responsible for handling a variety of legal documents, filings, mail, correspondence and ensuring proper routing/message taking procedures for telephone traffic. This position is a full time, Monday-Friday: 8:00am-4:00pm or 8:30am - 4:30pm. Position Summary:The Receptionist/File Clerk answers a multi-line switchboard quickly (within 3 rings) and directs calls to their destination without delay and to greet clients and guests visiting the firm as to ensure a positive perception of the client/guest on his or her respective call/visit. This role performs clerking responsibilities such as docketing, subpoenas, and opening new files.Essential Job Functions:* Cover the reception desk, answer calls and maintain response rate according to agreed standards, as well as direct calls quickly and accurately, conveying appropriate information to receiver and ensuring caller has positive experience.* Maintain standards of guest/client experience, including coordination with the clerks on conference room presentation (stocking, cleanliness, etc.) ensuring a clean and orderly reception area including desk, as well as professional interaction and attire with guests/clients. * Communicate and liaise with appropriate parties regarding deliveries, arrivals, calls, and requests to enhance efficiencies of operations. (i.e. coordinating deliveries of office supplies or packages in a timely manner)* Open and docket mail, posting deadlines in Time Matters and distributing to legal assistants.* Open new files assigned to the Springfield office, maintaining a new file list and creating new file bundles as needed.* Issue subpoenas, billing and docketing subpoenas and follow up with subpoenas* Take care of hand deliveries, pick-ups and errands.* Distribute packages.* Fileaways (placing case documentation into the physical case file).* Put away supplies.* Bill for copies.* Close files and box closed files.* Additional administrative projects/tasks as assigned.Education, Skills and Qualifications:* High school diploma or GED (or equivalent) required; Associates * 1+ years of Receptionist or Administrative Assistant experience supporting a law or corporate office preferred* Microsoft Office Suite Word and Outlook experience required; Excel and PowerPoint experience preferred.* Outstanding organizational, interpersonal, and administrative skills.* Excellent attention to detail with the ability to multi-task.* Excellent telephone, verbal and writing skills.* Must be self-motivated.* Must have the ability to work as part of a team, as well as to work independently.* Organization, Planning, Attention to Detail, and Dependability.* Firm and Client Confidentiality required.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. We look forward to working with you.Beacon Hill. Employing the Future (TM)

Keywords: Beacon Hill Staffing Group, LLC, Springfield , File Clerk/Receptionist, Administration, Clerical , Springfield, Illinois

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