SpringfieldILRecruiter Since 2001
the smart solution for Springfield jobs

Call Center Representative - Customer Service

Location: Earth City
Posted on: May 6, 2021

Job Description:

Adecco is assisting a local client in their search to fill multiple Call Center Representative - Customer Service jobs in Saint Louis, MO. This is a temporary opportunity, possibly temporary to hire. We're looking for friendly people who have a great attitude and love to be on the phones all day! Retail and other customer service experience is a plus! If you meet the qualifications listed below Apply Now!

Responsibilities for this Call Center Representative - Customer Service job include:

• Interact with customers to provide information in response to inquiries about products and services and to handle and resolve issues

• Receive a high volume of inbound calls/inquiries with varying degrees of questions or concerns regarding Workforce Solutions services and automated systems

• Keep record of customer interactions, record details of inquiries, comments, as well as actions taken

• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer

• Achieve productivity standards and goals set by the company while maintaining high level of customer service

• Refer unresolved customer issues to designated customer service department or supervisor for further investigation


• Retail experience is a plus!

• High School diploma or GED

• Previous experience working in a Customer Service Environment

• Candidate must be able to sit for the majority of their shift

• Excellent verbal and written communication skills

• Ability to organize work duties and perform job functions independently

• Make good decisions and resolve issues in a clear, calm, and diplomatic matter

• Computer literate - Proficient with Email and Microsoft Word and working in spreadsheets


• Possess the ability to function in a fast-paced, demanding, high growth environment, and be client-satisfaction oriented

• Display excellent attention to detail

• Maintain the highest level of integrity, courtesy, and respect while interacting with clients, Workforce Solutions employees, and business contacts

• Exhibit strong organizational, problem-solving, and analytical skills.

• Must have excellent listening, oral, and written communication skills.

• Strong interpersonal skills and professional attitude.

Shift will be a set schedule each week, Monday through Friday. May be first shift or a mid-shift (11:30 am - 8:00 pm position).

Pay for this position is $10.00-$12.00s/hr. All applicants must pass an extensive background including pre-hire Credit Report prior to starting position.

Click on Apply Now to be considered for this Call Center Representative - Customer Service job in Saint Louis, MO or any related opportunities with Adecco.

Keywords: , Springfield , Call Center Representative - Customer Service, Administration, Clerical , Earth City, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Springfield RSS job feeds