Director of Financial Assistance
Company: University of Illinois Springfield
Posted on: March 15, 2019
The Director of Financial Assistance is a senior level administrator reporting to the Associate Provost for Enrollment Management. This position is responsible for serving on the Leadership Team, which is responsible for reviewing and implementing plans for the alignment of Enrollment Managements strategic direction and progress with that of the university. In addition, the Director of Financial Assistance serves as the administrator over all financial aid programs, staff, ensuring compliance with all rules and regulations, developing the strategic plan, and vision. Examples of various regulations include, but are not limited to: Title IV; military and veterans' aid programs; NCAA Division II Great Lakes Valley Conference rule of student athletic grants-in-aid, and University, state and federal regulations. The Director of Financial Assistance is an active and visible part of the campus community. This includes engaging with students, student organizations, employees and employee organizations and members of the Springfield community to enhance the visibility and reputation of the Office. Duties: Formulates, develops, implements and administers policies and programs related to financial assistance. Periodically reviews and edits policies to be consistent with best practices in the field. Serves as the subject matter expert on rules and regulations applicable to financial assistance and financial assistance programs, including staying current on regulations, compliance status, and pending changes. Identifies necessary changes to maintain compliance. Facilitates relationships with the Office of Advancement to oversee the administration of over 300 institutional scholarships, and helps identify new opportunities for expansion of these scholarships. Overall responsibility for the accurate, timely and supportive delivery of FA counseling; customer service, data and loan processing; disbursement of funds; student employment; scholarships and tuition waivers. This includes supervising and evaluating staff responsible for these duties/responsibilities on a daily basis, identify training needs and opportunities, as well as operational strengths weaknesses of staff and provides training as necessary/appropriate. Oversees the timely development and accuracy of reports of activities, regulatory reports and awards. This includes providing the reports to other Enrollment Management and university administration as appropriate. Reviews and assesses current plans, processes and resources to create a continuous improvement plan designed to ever-modernize and consistently evolve all aspects of financial assistance for all internal (current students and families, others who are financially responsible; office, division and campus colleagues) and external constituents (general public with special focus on prospective student). Oversee assessment, selection and management of the technological systems and required state and federal software systems. Oversees all Financial Assistance training programs and presentations to parents and students. This may include providing direction and guidance to staff on content and information, reviewing and directing the updating of marketing materials (print, and electronic). Facilitate coordination and communication between respective colleges/departments as they relate to the office's role in creating a positive educational experience for students. Work with Student Accounts and Registration & Records to ensure accurate and timely exchange of information for financial aid and work with the reconciliation process. Provide administrative oversight for compliance audits including ISAC program reviewers. Address complaints and resolve problems. Through benchmarking peer and aspirant peer groups, define, share and lead efforts to maximize FA's role in recruiting and retention. Serves as fiscal officer for Financial Assistance, including overall fiscal responsibility for the Office of Financial Assistance. Serve as the final monitor and approver on all FA packaging and revising. Oversee tracking of Satisfactory Academic Progress (SAP), limitation of entitlements, tuition waivers, federal work study, management of the verification process, the Temporary Assistance for Needy Families (TANF) Program; coordination of student loan processing between students, federal government, and the institution; Title IV refunds and repayments; and U.S. Department of Education and National Student Loan Data System notifications. Other related duties as assigned Environmental demands: Willingness to work hours other than 8:30-5, holidays, and weekends as required and have frequent, and at times, intense public contact under conditions which can be described as fast-paced, and occasionally stressful. YourMembership. Keywords: Financial Aid and Scholarships Director, Location: Springfield, IL - 62701
Keywords: University of Illinois Springfield, Springfield , Director of Financial Assistance, Accounting, Auditing , Springfield, Illinois
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