Associate Collections Representative (Posting) - Remote in Missouri OR Illinois

Company: UnitedHealth Group
Location: Dupo
Posted on: March 20, 2023

Job Description:

If you are located within Missouri OR Illinois , you will have the flexibility to telecommute (work from home) as you take on some tough challenges.

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. SM

The Associate Collections Representative (Posting) is responsible for accurately posting, processing, and balancing activities related to third party remittances, insurance payments and all forms of payments received from patients. Requires both manual and electronic remittances posting. Handling of unresolved inquiries/issues, and responsible for developing, implementing, maintaining and managing organization policies on cash posting practices. May work with outside legal counsel and/or outside agencies in more complex collection cases.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:00am - 5:00pm). It may be necessary, given the business need, to work occasional overtime.

All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities:

• Responsible for accurately posting, processing and balancing all third-party payments, manual and electronic.
• Post and balance all credit card, money order, and cash payments received from patients.
• Responsible for reconciliation of bank deposits with remittance and payment files.
• Maintain knowledge of insurance payments and rejection/denial processing.
• Ensure complete, accurate and timely documentation of posting activity in the patient accounting system, including payment adjudication and denial processing.
• Assists Analyst with unapplied cash, balancing and adjustment issues as they are discovered. Completes documentation daily to support posting to unapplied cash.
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  
  Required Qualifications:
  • High School Diploma / GED (or higher)
  • 6+ months posting experience
  • 1+ years of customer service experience
  • Basic Proficiency with Windows PC applications and Microsoft Office (create, edit, format Word, Excel, PowerPoint)
    Preferred Qualifications:
    • Associate's Degree (or higher)
    • Epic experience
    • Background in a medical/healthcare setting
      Telecommuting Requirements:
      • Reside within Missouri OR Illinois
      • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
      • Ability to keep all company sensitive documents secure (if applicable)
      • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
        Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. SM
        
        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
        
        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
        
        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
        
        
        
        

Keywords: UnitedHealth Group, Springfield , Associate Collections Representative (Posting) - Remote in Missouri OR Illinois, Accounting, Auditing , Dupo, Illinois